Note: The job is a remote job and is open to candidates in USA. LivePerson is a leader in trusted enterprise conversational AI and digital transformation, providing its Conversational Cloud platform to global brands. The Senior Cloud Architect (Network & SRE) will design, build, and maintain GCP network architecture while bridging cloud networking and site reliability engineering to ensure high availability, performance, and security across distributed systems.
Responsibilities
- Design, deploy, and manage scalable and resilient GCP network architectures, including VPCs, Interconnects, Load Balancing, and DNS
- Lead the implementation of Infrastructure as Code (IaC) for networking components using Terraform to ensure consistency and automation
- Partner with the SRE team to solve complex connectivity, latency, and performance issues across our global microservices architecture
- Implement and manage network security policies, including firewall rules, VPC Service Controls, and IAM roles
- Optimize cloud networking costs through traffic analysis and architectural efficiency improvements
- Drive reliability engineering principles within the network domain, including capacity planning, error budget management, and monitoring/alerting improvements
- Collaborate with engineering teams to onboard services, ensuring they meet networking and reliability standards
Skills
- * **10+ years of experience** in Cloud Architecture, Network Engineering, or SRE/DevOps roles
- * **Deep expertise in Google Cloud Platform (GCP) networking** (VPC, Cloud Interconnect, Load Balancing, Service Networking)
- * Strong background in DevOps practices and Infrastructure as Code (IaC) using Terraform or similar tools
- * US-based residency
- * Working knowledge of scripting (Python, Go, or Bash)
- * Strong understanding of distributed systems, Linux/network troubleshooting, and modern observability practices
- * Excellent ability to lead technical strategy and collaborate across teams to solve complex infrastructure challenges
Benefits
- Medical, Dental, and Vision Insurance: Comprehensive plans to support your health needs.
- Wellness Resources: Access to wellbeing resources and programs including our EAP plan.
- Health & Mental Support: Access a confidential and free Employee Assistance Program (EAP), providing professional counseling.
- 401(k) Retirement Plan: To help you plan for your financial future by offering both the plan and a 4% employer match (100% match on the first 3% contribution and 50% match on the next 2% contribution)
- HSA & FSA Plans: To help you plan for health related expenses on a pre-tax basis
- Employee Stock Purchase Program (ESPP): Participate and receive a discount on company shares, allowing you to directly share in LivePerson's success and growth.
- Additional Insurances: Basic and supplemental life insurance, Accidental Death & Dismemberment (AD&D) insurance, long-term and short-term disability insurance coverage, legal plan, identity theft protection plan, and critical illness supplemental insurance.
- Development: Access to internal professional development resources.
- Flexible Paid Time Off (PTO): Discretionary PTO package for flexible days off with manager approval.
- Paid Public Holidays.
- Generous Parental Leave Policy: Including maternity/paternity support and fertility services.
- Remote-First Model: This role is fully remote (#LI-Remote), offering excellent work-life balance and flexibility.
- Dedicated WeWork space for those who wish to meet colleagues or collaborate in person.
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