Note: The job is a remote job and is open to candidates in USA. The University of Arkansas for Medical Sciences (UAMS) is a collaborative health care organization focused on improving patient care. They are seeking a Senior Clinical Application Analyst to support IT EMR Services, primarily for Epic Ambulatory applications, by performing system analysis, troubleshooting, and implementing solutions to improve workflows.
Responsibilities
- Supports IT EMR Services
- Acts independently under general supervision, requiring minimal instruction and guidance
- Supports system applications, primarily Epic Ambulatory (Healthy Planet/Compass Rose)
- Demonstrates high level of proficiency and expertise on software functionality and integration
- Responsible for building system components, testing, implementation support and maintenance of assigned system applications
- Performs in-depth analysis, trouble shooting, data collection, and root cause analysis and then identifies and/or implements potential solutions for issues related to the system or usage of it
- Analyzes/reviews and tests each product release and communicates needed changes to operations
- Must be able to document and follow system change control procedures for the system
- Works closely with other analysts, software vendors and operations to ensure that system integrity is maintained and that IT deliverables meet operational business needs
- Researches, analyzes, facilitates, and implements business and system workflows in order to expedite process improvement and coordinate business practices
- Identifies best practices and implements opportunities for standardization
- Prepares activity and other reports as necessary
- Provides guidance and mentoring to more junior analysts
- Attains necessary certifications, as applicable, in a timely manner according to policy
- Provides On-Call support for application
Skills
- Master's degree in Clinical, Healthcare, Business, IT or related field plus three (3) years of IT experience or clinical/operational experience or any combination of the two - OR - Bachelor's degree in Clinical, Healthcare, Business, IT or related field plus five (5) years of IT experience or clinical/operational experience or any combination of the two - OR - Associates degree in Clinical, Healthcare, Business, IT or related field plus seven (7) years of experience or clinical/operational experience or any combination of the two - OR - High School diploma plus nine (9) years of IT experience or clinical/operational experience or any combination of the two
- Required certification: Epic Ambulatory and Epic Healthy Planet/Compass Rose. Must currently be certified or obtain certification within 12 months
- Working knowledge of Microsoft Office Suite
- Excellent written and verbal communication skills
- Associate's Degree or progressively higher degree
- IT experience plus Clinical or Operational experience
Benefits
- Health: Medical, Dental and Vision plans available for qualifying staff and family
- Holiday, Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Retirement: Up to 10% matched contribution from UAMS
- Basic Life Insurance up to $50,000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy
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