Note: The job is a remote job and is open to candidates in USA. AccessHope is dedicated to fighting cancer by connecting employees with cancer support services. They are seeking a Senior Business Intelligence Analyst to design and manage BI tools and applications, working closely with various teams to fulfill client and user needs.
Responsibilities
- Development and management of various BI reports, including client reporting packages, operational reports, and various dashboards for the appropriate teams/leadership
- Develop customized SQL script for data warehouse consumption or BI solutions
- Develop automated reporting processes and data quality checks
- Day-to-day business contact for BI reporting & dashboard initiatives, serving as a liaison to client, operational, clinical, research and/or ancillary business departments
- Coordinates aspects of software requirements and build, including the gathering & analysis of BI project and scope to produce a software requirement/enhancement document
- Assists in establishing new BI projects, including new client reporting packages, maintenance of business reporting, new build of BI reports/dashboards, etc
- Validates necessary software solutions meet BI reporting requirements and help in creating user acceptance test plans and test criteria for business intelligence projects as needed
- Identify trends, risks, opportunities, and performance improvement initiatives
- Strong analytical capabilities coupled with the ability to identify issues, obtain mutual agreement as to the resolution and implement change
- Demonstrated ability to operate in an ambiguous, evolving, and fast-paced environment
- Must have innovative mindset in ensuring BI is adapting accordingly with the changing business needs
- Contribution to building and promoting a culture of personal and outcomes-based accountability
Skills
- Bachelor's degree Business Administration, Computer Science, Analytics, Statistics, similar field of study; 4 additional years of experience plus the minimum experience requirement may substitute for minimum education
- 5 + years BI or business analyst experience or similar data analysis, data visualization or data reporting position
- Two (2) or more years' Healthcare experience
- Two (2) or more years' Microsoft SQL server experience and Visualization tool experience (such as Tableau creator development)
- CRM platform knowledge (Salesforce preferred)
- Ability to customize BI tools to meet user needs
- Ability to translate business questions and requirements into reports, templates and analytical views
- Ability to troubleshoot hardware and software based technical issues to ensure a stable, robust BI environment
- Strong analytical capabilities coupled with the ability to identify issues, obtain mutual agreement as to the resolution and implement change
- Strong track record working independently, under pressure, and handling multiple deadlines
- Seven (7) + years of healthcare BI or business analyst experience or similar data analysis, data visualization or data reporting position in a healthcare or related industry
Benefits
- Medical, Dental, and Vision Coverage
- 401(k) Plan with Employer Match
- Paid Time Off (PTO)
- Parental Leave
- Short-Term Disability
- Voluntary Benefits(e.g., life insurance, additional coverage options)
- Remote work schedule
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