Note: The job is a remote job and is open to candidates in USA. Digivance Solutions is seeking a Senior Business Development Manager to drive new business growth in the US market. The role focuses on building a self-generated pipeline, selling document composition and customer communication services, managing consultative sales cycles, negotiating contracts, and developing customer and account-growth opportunities.
Responsibilities
- Build a self-generated pipeline of qualified opportunities across the US market
- Prospect, engage, and acquire new customers in banking, insurance, financial services, telecom, and other document-intensive sectors
- Generate leads through cold outreach, networking, referrals, trade shows, industry events, and direct client engagement
- Sell company's document composition and customer communication services, including:
- Raw-data transformation
- Document composition and formatting
- PDF and output generation
- Print-ready file preparation
- Print-and-mail workflows
- Email, web, and digital document delivery
- Assess prospects’ existing document-production processes and identify opportunities to improve efficiency, scalability, compliance, delivery speed, and cost
- Conduct solution presentations using relevant case studies, customer references, tailored service proposals, and consultative discussions
- Develop trusted customer relationships through regular virtual and face-to-face meetings
- Travel frequently across the US, including weekly customer visits where required
- Collaborate with solution consultants, technical project managers, and delivery teams to qualify opportunities, define requirements, prepare proposals, and develop Statements of Work
- Lead commercial negotiations and drive opportunities through to signed contracts
- Ensure a structured handover of closed business to project management and delivery teams
- Identify account-growth and cross-sell opportunities within assigned or existing customers
- Maintain accurate visibility of pipeline activity, opportunity stages, revenue forecasts, and next actions
- Share market intelligence and contribute to sales collateral, service presentations, and vertical-specific messaging
Skills
- Proven B2B business development or sales experience in one or more of the following areas:
- Transactional printing
- Print-and-mail services
- Document composition
- Customer Communications Management (CCM)
- Output management
- Digital document delivery
- Document-processing or managed document services
- Demonstrated success selling professional services, managed services, implementation services, or operational delivery services—not solely software licences or subscriptions
- Experience selling into banking, insurance, financial services, telecom, utilities, healthcare, or other high-volume customer-communication environments
- Strong understanding of the document lifecycle, from raw data and composition to PDF generation, printing, mailing, email, web portals, and digital delivery
- Track record of independently creating opportunities rather than relying primarily on inbound leads or an established enterprise brand
- Strong prospecting, networking, relationship-building, presentation, negotiation, and closing skills
- Confidence engaging senior business, operations, technology, communications, and procurement stakeholders
- Excellent English communication skills and a clear understanding of US business culture and customer expectations
- Ability and willingness to travel extensively across the United States
- Existing relationships with decision-makers in relevant US industries are an advantage
- Remote, with frequent travel across the United States
- Preferred Location: Dallas, Texas; candidates based in New Jersey or Chicago will also be considered
- Experience working with a small or mid-sized document-services, print-services, or CCM organization is highly preferred
Benefits
- Full-time employment
- Remote work arrangement
- Frequent travel across the United States
Company Overview