Note: The job is a remote job and is open to candidates in USA. Tessera is a mission-driven organization focused on creating meaningful employment opportunities for individuals with disabilities and veterans. The Senior Business Analyst serves as a strategic partner between business stakeholders and the Workday team, leading discovery, process improvement, requirements gathering, solution delivery, production support, and implementation initiatives across HR, finance, and operations.
Responsibilities
- Lead discovery workshops and stakeholder working sessions. Act as a functional subject matter expert across areas such as HCM, Benefits, Recruiting, Absence, Payroll support processes, and Workforce Development
- Gather and document business requirements. Serve as a primary owner of Workday production support requests, incidents, and service requests
- Facilitate current-state and future-state process design
- Lead medium-to-large workday initiatives, Troubleshoot and resolve complex Workday configuration, business process, reporting, and security issues
- Conduct impact assessments and gap analysis
- Coordinate testing, validation, and deployment activities
- Manage project risks, dependencies, and stakeholder communications
- Independently configure and maintain Workday business processes, eligibility rules, notifications, organizational structures, security assignments, and reports within assigned functional areas
- Develop training materials, process documentation, and business procedures
- Partner with external vendors and implementation partners to ensure solutions meet business requirements
- Mentor Business analysts and provide guidance on project delivery and stakeholder management
- Drive process improvement and operational excellence initiatives
- Provide technical guidance and configuration support to Business Analysts and contribute to knowledge sharing across the Workday team
- Support continuous improvement initiatives that improve efficiency, user experience, reporting, and operational effectiveness
- Resolve and coordinate ticket activity across workday modules
- Troubleshoot business processes, security, reporting and configuration issues
- Partner with functional stakeholders to resolve operational concerns
- Provide ongoing support for business processes, reports and security roles
- All Other Duties as Assigned
Skills
- Bachelor's degree in Information Systems, Computer Science, Management Information Systems, Human Resources, Business Administration, Organizational Development, or a related field is required
- 5 – 8 years of previous experience in HRIS, Technology, ERP, Human Resources, Business Systems, Government Contracting, Consulting, or related field is required
- Combination of previous experience and education will be considered
- Must have strong core HCM configuration and Payroll process knowledge
- Must have knowledge of reporting and analytics development, integration troubleshooting and support
- Ability to develop future-state process designs, analyze complex business requirements and recommend solutions, and balance operational support with strategic initiatives and project delivery
- Must have strong written and verbal communication skills
- Certifications in Workday Pro, Project Management (PMP, CAPM or equivalent), or Business Analysis (CBAP, CCBA or equivalent) are highly preferred
- Previous experience leading medium to large initiatives, supporting organizational change initiatives, working with external software vendors, supporting enterprise-wide HR technology platforms, and experience supporting Junior Analysts is highly preferred
- A valid state driver's license is preferred with the ability to obtain and maintain coverage by Tessera's insurance
Benefits
- Medical, Dental, Vision, Life & Short-Term Disability Insurance
- Elective 401(k) retirement plan with a 3% employer discretionary contribution after 90-days of employment
- Flexible Spending Accounts for both medical and dependent care
- 11 paid federal holidays, accrual of 12 paid days of vacation, paid sick leave
- Potential shared earning bonus
- Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents
- Professional development, certifications, and training opportunities
- Verizon wireless discount
- Employee Assistance Program (EAP), and an engaging wellness program
- Public Service Loan Forgiveness eligibility for full-time employees
- Hybrid or Remote work location will be considered
Company Overview