Note: The job is a remote job and is open to candidates in USA. Acumen Solutions is a management and technology consulting firm focused on enterprise cloud transformation and business technology solutions. The Senior Business Analyst will support Salesforce CRM implementation projects through application configuration, integration issue research, documentation, and collaboration with project managers, developers, and client teams.
Responsibilities
- CRM (Salesforce.com) application configuration
- Research integration issues and liaise with legacy system development staff
- Research and development of new Salesforce.com applications to aid organization
- Work closely and communicate clearly with a group of people with varied skill-sets
- Produce and improve overall documentation related to the implementation's configuration
Skills
- Bachelor's degree
- Eligible work for any U.S. employer
- Ability to travel at least 50%
- 5+ years of industry experience as a Salesforce.com Administrator
- Experience with database software / CRM solutions
- Advanced knowledge of and experience with Salesforce.com configuration
- Ability to work on multiple tasks and deliver results with aggressive timelines
- Excellent interpersonal skills, as well as excellent communication skills, verbal and written to both technical and non-technical audiences
- Work well independently or on a team
- Take initiative to recommend process improvements and demonstrate creative thinking
- Demonstrate self motivation and the ability to grasp concepts quickly
- Demonstrate sharp, analytical, problem solving, and decision making skills
- Knowledge of related applications, relational databases, and web technology
Benefits
- Opportunity for growth and advancement
- Annual performance based incentives
- Medical benefits
- 401k
Company Overview