Note: The job is a remote job and is open to candidates in USA. 1Password is a leading cybersecurity company focused on building a safe, productive digital future. They are seeking a Senior Atlassian Administrator to manage the architecture and governance of their Atlassian tools, primarily Jira and Statuspage, ensuring their effective use across the organization.
Responsibilities
- Champion the strategy for clean data architecture and own the architecture, configuration, and governance of 1Password's Atlassian platform, starting with Jira and Statuspage
- Participate in the company's Jira Council, a cross-functional governance group that keeps the platform aligned with organizational needs. You'll triage requests, assemble the right stakeholders, and drive decisions that balance platform integrity with how the business is evolving
- Partner with engineering, product, IT, and security teams to understand how they work and build Atlassian platform solutions that fit the way people operate
- Design and enforce Atlassian platform governance standards: project creation policies, workflow standards, naming conventions, field usage, and permission models
- Build and maintain Jira automations to reduce manual work and improve data quality across the platform
- Lead Atlassian tool onboarding for new teams and programs. Create training materials, run enablement sessions, and be the subject matter expert people trust to point them in the right direction
- Own the Atlassian vendor relationship and help shape the platform roadmap as the suite expands
- Identify technical debt, configuration drift, and process gaps. Build a backlog, prioritize it, and work through it
- Partner with others in IT on integrations between Atlassian tools and other enterprise systems (e.g., Slack, Identity Providers, CI/CD pipelines, or CRM tools)
- Evaluate, manage, and audit third-party apps and plugins to ensure platform stability, performance, and security compliance
- Document configurations, workflows, and decisions so the platform is maintainable by the broader team
- Keep security and privacy front of mind across every configuration decision you make
Skills
- 6+ years of hands-on Jira administration experience in a large-scale enterprise environment
- Deep experience managing Atlassian Cloud Enterprise ecosystem, including an understanding of cloud architecture, product organizations and sandbox environments
- Deep expertise in Jira configuration: workflows, issue type schemes, permission schemes, notification schemes, custom fields, screens, and components
- Proven experience designing and governing Jira at scale, building standards for how teams use the platform
- Strong Jira Automation skills. You can build complex automation rules, maintain them, and explain the trade-offs
- Solid understanding of Jira REST API's, webhooks, and basic scripting (e.g., python, javascript, groovy) for advanced integrations
- Experience with Statuspage administration
- Excellent communication skills. You can explain a workflow decision to an engineering lead and a permissions change to a legal team, without using different brains for each
- Experience aligning Atlassian configuration with corporate compliance and audit standards
- Experience with vetting, implementing, and governing third-party marketplace apps (e.g., Scriptrunner, structure tools, advanced reporting)
- Familiarity with IT Service Management (ITSM) principles
- A bias toward simplicity and sustainability. You build configurations that teammates can understand, maintain, and hand off
- A profound respect for security and privacy. You think about access controls before someone asks you to
- Experience with Confluence and Jira Service Management
Benefits
- Immediate participation in 1Password's benefits program (health, dental, 401k and many others)
- Utilization of our generous paid time off
- An equity grant
- Where applicable, participation in our incentive programs
- Immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others)
- Utilization of our generous paid time off
- An equity grant
- Where applicable, participation in our incentive programs
- Maternity and parental leave top-up programs
- Competitive health benefits
- Generous PTO policy
- RSU program for most employees
- Retirement matching program
- Free 1Password account
- Paid volunteer days
- Peer-to-peer recognition through Bonusly
- Remote-first work environment
Company Overview
Company H1B Sponsorship