Note: The job is a remote job and is open to candidates in USA. Pendulum is a company focused on combating harmful misinformation through a narrative and community intelligence platform. As a Principal UX Designer, you will shape user interactions with complex social media datasets and collaborate with engineering and data science teams to enhance the user experience across various platforms.
Responsibilities
- Own end-to-end design for Pendulum's web app and other customer experiences from discovery and wireframing through high-fidelity prototyping and handoff
- Lead research initiatives: user interviews, usability testing, and synthesis of behavioral analytics data to inform design decisions
- Design complex data visualization patterns - charts, tables, filters, drill-downs - that remain intuitive under heavy information density
- Develop and maintain a cohesive design system that scales across the platform and supports rapid feature development
- Partner closely with product managers and engineers in agile sprints, advocating for user needs throughout the development cycle
- Define interaction models for advanced features like custom query builders, alerting workflows, and report scheduling
- Run design reviews, critiques, and share research findings company-wide
Skills
- 10+ years of product/UX design experience
- Portfolio demonstrating SaaS or data-heavy products
- Proven track record shipping end-to-end in a B2B enterprise environment
- Expert-level proficiency in design craft
- Ability to build interactive prototypes
- Experience maintaining design systems
- Comfort facilitating user interviews and usability tests
- Ability to interpret quantitative usage data
- Ability to synthesize findings into actionable insights
- Fluency working cross-functionally with engineers and PMs
- Comfort with startup-stage ambiguity
- Clear written and verbal communication
- Ability to move fast to deliver simplified, intuitive experiences
- Experience leading design teams and strategy for a suite of products
- Experience with BI tools like Looker, Tableau, or Metabase
- Basic SQL or analytics query knowledge
- Motion/interaction design skills
- Background in fintech, healthtech, or operational data products
- Design leadership or mentorship experience
- WCAG accessibility expertise
Benefits
- Grow as a professional by working with emerging technologies in a high-demand industry segment
- Drive company direction at a company that encourages input from all levels to help shape our trajectory
- Experience working at a technology company in which the mission focus is on tackling one of society’s greatest challenges
- Learn from industry and government experts who value initiative and encourage innovation
- Enjoy the flexibility to work remotely, unlimited PTO, company (and two personal-choice) holidays
- Receive excellent benefits, including 100% employer-paid employee health premiums for individual, 401(k), and FSA
Company Overview