Note: The job is a remote job and is open to candidates in USA. Angi is a home services marketplace that connects homeowners with skilled professionals. The Senior Analyst, Service Operations drives strategic initiatives across Angi Services by owning P&L analysis, forecasting, leadership reporting, revenue reconciliation, and operational process improvement. The role translates complex data into strategic actions that support growth and profitability.
Responsibilities
- P&L Ownership: Own the P&L for multiple lines of business — including forecasting, profitability assessments, and ROI analyses. You're not just reporting the numbers; you're accountable for understanding and improving them
- Reporting & Forecasting: Lead monthly and quarterly forecasting cycles, own regular leadership reporting and decks, and continuously refine methodologies to improve accuracy and efficiency
- Revenue Transparency & Reconciliation: Design and own the processes that ensure proper partner payment reconciliation — including standing up new workflows, triaging discrepancies, and operationalizing hand-offs to Accounting
- Operational Process Improvement: Identify inefficiencies in existing reporting and financial processes, propose solutions and ensure accuracy in financial reporting
- Cross-Functional Collaboration: Partner with Ops, Product, Care, Finance, Accounting, and Legal to execute strategic initiatives, track their impact, and resolve ad-hoc business needs. Serve as a strategic thought leader on how your lines of business fit into Angi's broader direction
Skills
- 2+ years of professional background in investment banking, management consulting, or a comparable fast-paced tech environment
- Robust quantitative aptitude with expert-level Excel skills
- Proven track record of synthesizing data from multiple channels to generate strategic business insights
- Superior communication abilities, both written and verbal, alongside PowerPoint expertise
- Strong capabilities in project management and navigating cross-functional stakeholder relationships while balancing competing priorities
- Self-motivated and resourceful professional capable of independent execution
- Meticulous attention to detail and a commitment to rigorous quality assurance
- Competency in utilizing AI tools to optimize and accelerate analytical processes
- Genuine interest in the home services sector, marketplaces, and product-centric organizations
- SQL proficiency preferred
Benefits
- Eligible for a competitive year-end performance bonus.
- Full medical, dental, and vision package to fit your needs.
- Flexible vacation policy; work hard and take time when you need it.
- Pet discount plans.
- Retirement plan with company match (401K).
- Remote work arrangement.
Company Overview