Note: The job is a remote job and is open to candidates in USA. Builders FirstSource is America’s largest supplier of building materials, and they are seeking a Senior Analyst for IT - SAP Training & Deployment Support. This role is crucial in supporting the implementation of SAP S/4HANA and driving change through technology strategies within the company.
Responsibilities
- Support the implementation of SAP S/4HANA business processes across one or more functional areas (OTC, Transportation, STP, Warehouse, Production)
- Act as a subject matter resource for business process execution within SAP and integrated systems
- Partner with IT, system integrators, and business stakeholders to ensure alignment between solution design and operational execution
- Provide onsite and/or remote support during system deployments, cutover, and go-live events
- Assist end users with real-time transaction execution and issue resolution during high-pressure go-live periods
- Reinforce standard work and correct system usage at the point of execution
- Identify, document, and escalate issues following defined governance and support models
- Support weekend or off-hours deployments as needed
- Participate in Hypercare support activities following go-live to ensure operational stability
- Provide hands-on guidance to users to reinforce correct transactional behavior
- Identify adoption challenges and recommend targeted interventions to improve user proficiency
- Promote standardization and discourage legacy or workaround processes
- Capture field-level insights, issues, and best practices for continuous improvement
- Contribute to knowledge repositories to support future deployments and ongoing operations
- Capture lessons learned and support incorporation into future deployment waves
- Collaborate with Deployment Hub, IT teams, system integrators, and business stakeholders in a multi-vendor environment
- Support clear communication and coordination across teams during deployment and stabilization
- Help resolve conflicts or ambiguity related to process ownership and execution at the site level
Skills
- Bachelor's degree from an accredited college/university
- 4+ years relevant work experience
- Or an equivalent combination of education and experience
- Understanding of ERP's and how they integrate with business processes
Benefits
- Annual bonus subject to changes in plan design and documents and in accordance with applicable law
- Eligibility to earn an annual bonus
- Medical, dental, vision, and disability insurance plans
- 401(k) retirement savings plan
- PTO (including paid sick time)
- 8 paid holidays per year (for salaried and hourly team members)
Company Overview
Company H1B Sponsorship