Note: The job is a remote job and is open to candidates in USA. Johnson & Johnson MedTech develops innovative healthcare and cardiovascular solutions, including treatments for heart recovery, electrophysiology, and stroke. The Senior Analyst, Commercial Effectiveness owns Fleet, SAFE Fleet, and Mobility enablement operations for the Field Sales Organization while providing analytics, project coordination, training, policy development, and cross-functional support to improve field readiness, compliance, and operational effectiveness.
Responsibilities
- Manage day-to-day Fleet and SAFE Fleet operations, mailbox triage, vehicle replacements, and safety initiatives aligned to SAFE Fleet standards
- Operate the full J&J Mobility lifecycle (provisioning, support, device replacement, vendor coordination) for the Field Sales Organization
- Produce, analyze, and distribute CPMM, SAFE Fleet Ambassador scorecards, and recurring/ad-hoc operational reports to identify trends, risks, and improvement opportunities
- Support key commercial effectiveness projects and special initiatives as needed, managing tasks, stakeholders, timelines, and communications
- Lead training, LMS onboarding, and knowledge-transfer for Fleet and Mobility processes; own communications and enablement with the Field Sales Organization
- Partner with internal stakeholders and external vendors to ensure SLAs, policy adherence, and timely issue resolution
- Develop and maintain policies, SOPs, and governance for fleet, mobility, and (future) credentialing to mitigate access, compliance, and operational risk
Skills
- • Bachelor's degree and a minimum of four (4) years of professional experience or Associate's degree and a minimum of six (6) years of professional experience
- • Experience supporting operational programs for a field-based organization (e.g., vendor credentialing, fleet, safety, mobility, commercial operations, or field enablement
- • Strong analytical skills, including experience producing metrics, dashboards, scorecards, and recurring performance reports
- • Effective Microsoft Excel skills (pivot tables, lookups, formulas)
- • Excellent communication (verbal and written), documentation, and SOP/policy development skills, with the ability to translate complex requirements into clear guidance for field teams
- • Comfort with cross-functional and vendor partnerships
- • Ability to manage multiple priorities independently with strong attention to detail and time management
- • Demonstrated project coordination and cross‑functional collaboration skills; experience partnering with HR or leadership programs preferred
- • Demonstrated sound judgment and discretion when handling sensitive information and navigating complex, cross functional issues
- • Ability to function independently as well as collaboratively within a team environment
- Experience partnering with HR or leadership programs preferred
Benefits
- Employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)), subject to the terms of their respective plans.
- This position is eligible for an annual performance bonus in accordance with the terms of the applicable plan.
- This position is eligible to participate in the Company’s long-term incentive program.
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period10 days
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
Company Overview