Note: The job is a remote job and is open to candidates in USA. Salesforce is an AI CRM company developing Agentforce and Missionforce Operations for public-sector workflows. The Senior AI Engineer will build reliable, secure, and cost-effective AI systems, including intelligent agents, orchestration, evaluation, and platform capabilities for mission-critical supply chain processes. The role also involves shaping technical strategy, architectural decisions, operational practices, and team development.
Responsibilities
- Partner with product and forward-deployed engineers to build reliable new features for our AI platform
- Lead development of intelligent agents that complete complex supply chain tasks with reliability and consistency
- Design and implement planning, orchestration, and evaluation systems that enable agents to execute multi-step workflows autonomously
- Make and drive architectural decisions for mission-critical, highly available systems that operate across varied and constrained deployment environments
- Establish engineering practices for model evaluation, AI safety, observability, reliability, and cost management
- Partner with Product Management and executive leadership to translate product vision into multi-year technical roadmaps
- Guide technical strategy for AI model deployment, safety constraints, reliability frameworks, and evaluation methodologies
- Drive the adoption of enterprise-grade observability, operational excellence, and cloud infrastructure practices
- Identify and mitigate technical risks related to security, compliance, scale, availability, and model behavior
- Help shape the organization by raising the engineering bar, contributing to hiring, and fostering a culture of continuous learning and high ownership
Skills
- B.S. in Computer Science or equivalent with coursework in Artificial Intelligence
- 4+ years of industry experience in Software Engineering, with a focus in AI/ML
- Strong proficiency in multiple programming languages, such as Python, Go, Java, or C++
- Experience designing and operating production-grade distributed systems, APIs and data models
- Deep expertise in model evaluation, including designing custom benchmarks, automated evaluation suites, and production telemetry for monitoring model quality, drift, reliability, and safety
- Experience building production systems with LLM orchestration frameworks, along with the judgment to extend or move beyond those frameworks when reliability requirements demand it
- Demonstrated ability to lead complex technical initiatives, make sound architectural decisions, and deliver through ambiguity
- Proven ability to collaborate across engineering, product, customer-facing, and executive stakeholders to build alignment and drive decisions
- Experience mentoring engineers and raising the quality of technical execution across a team
- Excellent written and verbal communication skills
- Enthusiasm for learning and growing as a software engineer, and for helping your peers do the same
- M.S
- Experience building products for regulated industries, particularly the public sector or environments with strong security, compliance, and data-sovereignty requirements
- Familiarity with developing for classified or limited-connectivity environments, including Department of Defense Impact Levels such as IL6
- Experience with enterprise-grade observability platforms, such as infrastructure as code, and cloud-native deployment practices
- Experience with containerization and orchestration technologies, such as Docker and Kubernetes
- Experience building AI products for supply chain, logistics, manufacturing, or operational workflows
- Contributions to open-source software, patents, publications, or other notable technical work
Benefits
- Certain roles may be eligible for incentive compensation, equity, and benefits.
- Time off programs
- Medical insurance
- Dental insurance
- Vision insurance
- Mental health support
- Paid parental leave
- Life insurance
- Disability insurance
- 401(k)
- Employee stock purchasing program
- Office Tech-Flexible work arrangement
Company Overview
Company H1B Sponsorship