Note: The job is a remote job and is open to candidates in USA. Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most. The Senior AI & Automation Engineer will be responsible for architecting, building, and scaling intelligent AI systems and enterprise automation solutions that improve care quality and operational performance across the Medicare Advantage business.
Responsibilities
- Architect and deliver production-grade AI and machine learning systems
- Lead the end-to-end design and deployment of predictive and generative AI models — including NLP, classification, regression, and computer vision — for high-stakes Medicare Advantage workloads
- Own architectural decisions related to model selection, scalability, and production readiness, and establish monitoring and drift detection standards adopted across the team
- Lead the design and scaling of intelligent process automation
- Evaluate and architect enterprise-wide automation strategies using RPA platforms (e.g., UiPath, Power Automate) and orchestration tools (e.g., Airflow, Prefect)
- Drive automation ROI analysis, establish engineering standards for fault-tolerant workflow design, and serve as the senior technical owner for the organization's most complex automation pipelines
- Own AI/ML data infrastructure strategy and pipeline reliability
- Design and govern robust ETL and feature engineering pipelines that support model training, validation, and real-time inference at scale
- Define infrastructure standards for experimentation, retraining, and monitoring that ensure consistent model performance across a regulated, high-availability production environment
- Integrate AI and automation systems into enterprise architecture
- Lead the integration of deployed models and automation services into enterprise products via REST APIs and microservices, setting the engineering bar for security, HIPAA compliance, and maintainability
- Drive adoption of containerization (Docker, Kubernetes) and CI/CD best practices across the AI engineering team
- Architect and implement LLM-powered and agentic AI applications
- Define the technical approach for integrating large language models into clinical and operational workflows — including prompt engineering, fine-tuning, RAG pipelines, and multi-agent orchestration frameworks (LangChain, LangGraph, AutoGen)
- Own delivery of agentic AI solutions that transform end-to-end workflows in areas such as clinical document intelligence, intelligent prior authorization, and member communication
- Establish reliability standards and drive continuous system improvement
- Own the performance, reliability, and scalability posture of AI and automation systems across the team
- Define alerting, testing, and tuning frameworks that proactively surface degradation before it affects member outcomes, and lead post-incident reviews to build organizational resilience
- Mentor engineers and shape AI engineering culture
- Provide senior technical mentorship to mid-level and junior engineers through hands-on code reviews, design critiques, and paired problem-solving
- Contribute to hiring, technical interviews, and the establishment of team-wide engineering standards — including responsible AI practices such as bias detection, model explainability, and governance in high-stakes healthcare contexts
Skills
- 5–8 years of professional experience in software engineering with a demonstrated, progressive focus on AI/ML, data science, or intelligent process automation
- Proven track record of independently owning and delivering complex, production-grade AI/ML systems from design through deployment and ongoing operations
- Demonstrated experience with the full AI/ML model lifecycle at scale: data architecture, model design, training, validation, deployment, monitoring, and retraining
- Experience in a regulated industry (healthcare, insurance, or financial services) with deep working knowledge of compliance and security requirements in production AI environments
- Experience architecting and scaling automation solutions using RPA platforms and workflow orchestration tools, including cross-functional stakeholder engagement and ROI governance
- Bachelor's degree in Computer Science, Engineering, Mathematics, Data Science, or a related quantitative field
- Equivalent combination of education and demonstrated, progressive senior-level hands-on experience will be considered
- Advanced, demonstrated proficiency with Python and ML frameworks through professional work experience at a senior level; formal training or equivalent self-directed mastery accepted
- Hands-on experience with cloud AI/ML platforms (AWS SageMaker, Azure AI, or Google Vertex AI) at an architecture or senior engineering level; certification or equivalent experience accepted
- Experience applying AI, NLP, or ML to complex healthcare data including claims processing, revenue cycle management, prior authorization, medical coding, or clinical text understanding
- Demonstrated knowledge of healthcare data standards including HL7 FHIR, ICD-10/CPT codes, or DICOM
- Experience in a Medicare Advantage, managed care, or payer environment at a senior engineering level
- Prior experience as an informal technical lead, principal engineer, or engineering lead on an AI/ML team
- Master's degree in Computer Science, AI/ML, or a related quantitative discipline
- Formal certification or coursework in MLOps, cloud AI platforms (AWS, Azure, or GCP), responsible AI, or agentic AI development
- Certification in RPA platforms (UiPath, Automation Anywhere, or Microsoft Power Automate)
- Participation in advanced AI/ML communities, conferences, or open-source contributions demonstrating technical depth
- Cloud certification from AWS, Microsoft Azure, or Google Cloud at an advanced or specialty level (AI/ML or data engineering track)
- RPA platform certification (UiPath, Automation Anywhere, or Microsoft Power Automate)
Benefits
- Fully Remote
- Ample room for growth and innovation
- Opportunity to do work that really matters, not only changing lives but saving them
- Mentor engineers and shape AI engineering culture
- Contribute to hiring, technical interviews, and the establishment of team-wide engineering standards
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Alignment Health is an Equal Opportunity/Affirmative Action Employer
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation
Company Overview
Company H1B Sponsorship