Note: The job is a remote job and is open to candidates in USA. Software Technology Inc. is a technology services company seeking an experienced Lead AI Engineer to design, develop, deploy, and lead AI solutions across Google, AWS, and Microsoft ecosystems. The role focuses on agentic AI, conversational AI, context engineering, and generative AI while mentoring engineers and collaborating with business and technology teams.
Responsibilities
- Design and develop AI agents, virtual assistants, and GenAI solutions
- Lead AI architecture, API design, integrations, and conversational workflows
- Develop and optimize NLP, LLM, RAG, intent matching, and AI agent solutions
- Build and monitor AI performance dashboards using Looker
- Develop solutions using Google Dialogflow CX/CX Agent Studio, AWS Bedrock, and Microsoft Foundry
- Integrate AI agents with APIs, SharePoint, Office 365, and other enterprise systems
- Ensure AI solutions meet security, privacy, governance, and compliance standards
- Analyze agent performance and continuously improve accuracy and user experience
- Mentor AI engineers and conduct technical/design reviews
- Lead POCs, emerging technology initiatives, and solution architecture discussions
- Collaborate with business SMEs, UX, PMs, Automation CoE, and cross-functional teams
- Prepare technical documentation, presentations, and solution proposals
Skills
- 6+ years IT experience, including 4+ years in Conversational AI/Generative AI
- 2+ years Google Conversational AI experience with Dialogflow CX/CX Agent Studio
- 2+ years Enterprise Looker Dashboard development for AI monitoring
- 2+ years AWS AI/GenAI experience with Bedrock, Transcribe, Comprehend, Lambda, and Step Functions
- Strong programming skills in Python, C#, .NET, or JavaScript
- Strong API integration, NLP, LLM, and AI architecture knowledge
- Excellent communication, leadership, problem-solving, and consulting skills
- Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent experience
- Experience with Microsoft Foundry, Azure AI Search, Azure AI Language, Copilot Studio, and Power Platform
- Master's degree
- Google and AWS certifications
Benefits
- Hybrid work arrangement
- Remote position
- Virtual interviews
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