Note: The job is a remote job and is open to candidates in USA. Dice is a company that specializes in AI solutions, and they are seeking a Senior AI Agent Engineer to manage technical relationships with enterprise customers. The role involves designing and implementing AI solutions, integrating with customer systems, and providing strategic advisory to clients.
Responsibilities
- Serve as the primary technical owner across 5-8 enterprise customer engagements simultaneously, driving adoption and measurable outcomes across the full Moveworks implementation lifecycle
- Partner with customers to architect and deliver high-impact AI solutions that solve real business challenges - leveraging the Moveworks Platform in innovative and meaningful ways
- Design and build secure, performant integrations between the Moveworks Platform and customer enterprise systems including ServiceNow, Workday, Okta, Jira, and others
- Serve as a trusted technical advisor, helping customers develop their Agentic AI roadmap and upskilling their teams to operate the platform independently over time
- Synthesize on-the-ground customer feedback and technical gaps, working directly with Moveworks Engineering and Product teams to influence platform evolution
- Generalize successful customer solutions into reusable templates and share learnings broadly across the team
Skills
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
- 5+ years of experience in a customer-facing technical role - Solutions Engineer, Customer Success Engineer, Solutions Architect, Implementation Consultant, or Consulting Engineer
- Demonstrated track record of driving successful technical adoption with mid-to-large enterprise customers
- Experience designing, building, and launching full-stack workflows and automations leveraging REST APIs, iPaaS tools (Workato, Azure Functions, AWS Lambdas, ServiceNow Flow Designer), or scripting languages (Python, JavaScript, Golang)
- Willingness and ability to travel up to 25% of the time
- Ability to operate across multiple business functions and technical domains
- Familiarity with enterprise platforms such as ServiceNow, Jira Service Desk, Zendesk, Workday, or Okta
- Familiarity with Linux and Windows environments and command line
- Current on the latest AI tools, frameworks, and agentic design patterns - and thoughtful about how to apply them to build reliable, scalable solutions
Benefits
- Equity (when applicable)
- Variable/incentive compensation
- Health plans, including flexible spending accounts
- A 401(k) Plan with company match
- ESPP
- Matching donations
- A flexible time away plan
- Family leave programs
Company Overview
Company H1B Sponsorship