Note: The job is a remote job and is open to candidates in USA. Thermo Fisher Scientific is a leader in serving science and is seeking a Senior Account Manager for their Life Sciences Electron Microscopy division. This role is responsible for driving growth and managing strategic customer relationships across academic institutions, focusing on cryo-electron microscopy and volume electron microscopy solutions.
Responsibilities
- Own all sales and account management responsibilities for Life Sciences Electron Microscopy solutions within academic institutions, national laboratories, and research centers across the assigned multi-state territory
- Focus on cryo-EM platforms, sample preparation workflows, and volume EM technologies supporting structural biology and advanced imaging research
- Develop and execute strategic account plans aligned to institutional priorities, grant funding cycles, and core facility growth initiatives
- Build strong relationships with principal investigators, lab managers, core facility directors, and university leadership across the region
- Identify, develop, and close opportunities across the full workflow, including instrumentation, automation, software, and service offerings
- Maintain accurate quarterly booking forecasts and provide regular updates to management
- Develop deep understanding of academic funding mechanisms, including federal grants (e.g., NIH), institutional funding, and shared instrumentation programs
- Confirm system configurations, specifications, and acceptance criteria to ensure successful order closure
- Partner with application scientists and product specialists to deliver technical demonstrations, workshops, and seminars tailored to academic audiences
- Drive adoption of advanced workflows such as single-particle analysis, cryo-electron tomography (cryo-ET), and large-volume 3D imaging techniques (e.g., serial block-face SEM, FIB-SEM)
- Support and grow user communities and core facility networks, including workshops, seminars, and user group activities across the territory
- Manage product evaluations and proof-of-concept engagements in collaboration with internal teams
- Coordinate with field service and support teams to ensure excellent customer satisfaction and long-term success
- Maintain continuous learning to stay current with rapid advancements in cryo-EM and volume EM technologies and academic research trends
Skills
- Bachelor's degree in Life Sciences, Biochemistry, Structural Biology, Physics, Engineering, or a related field (advanced degree preferred)
- Typically requires 5+ years of sales or account management experience in scientific instrumentation or related technologies
- Strong understanding of cryo-electron microscopy, structural biology, or advanced imaging workflows is highly desirable
- Experience working with or selling into academic or research environments
- Proven track record of managing complex capital equipment sales cycles
- Excellent communication and presentation skills, with the ability to engage scientific audiences
- Strong problem-solving skills and ability to collaborate across cross-functional teams
- Ability to operate effectively in a highly matrixed organization
- Willingness to travel extensively across a multi-state territory (50% or more)
- Experience supporting or selling cryo-EM, cryo-ET, or volume EM workflows
- Familiarity with academic core facilities and shared instrumentation models
- Experience engaging with grant-funded purchasing processes (e.g., NIH, NSF)
- Miller-Heiman strategic and conceptual selling experience is highly desirable
- Ability to secure access to U.S. Government laboratories and facilities
Benefits
- This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy.
- A choice of national medical and dental plans, and a national vision plan, including health incentive programs
- Employee assistance and family support programs, including commuter benefits and tuition reimbursement
- At least 120 hours paid time off (PTO)
- 10 paid holidays annually
- Paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave)
- Accident and life insurance
- Short- and long-term disability in accordance with company policy
- Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
- Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
Company Overview
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