Note: The job is a remote job and is open to candidates in USA. Parker Marketing and Management is a women-led marketing agency serving health, wellness, beauty, and service-based brands. The Senior Account Manager will own client strategy, performance, and experience across assigned accounts while leading client relationships, directing creative work, analyzing results, and coordinating internal teams. The role is also expected to develop into a broader leadership position overseeing Account Managers and supporting consistent client delivery.
Responsibilities
- Lead the marketing strategy for assigned client accounts
- Establish monthly and quarterly priorities based on each client’s goals
- Translate business objectives into actionable campaigns, content strategies, and marketing initiatives
- Identify opportunities to improve client acquisition, conversion, retention, visibility, and overall performance
- Review performance data and make clear, informed recommendations
- Identify opportunities for clients to expand into additional PMM services when appropriate
- Serve as the primary strategic point of contact for assigned clients
- Lead client meetings, strategy calls, and reporting conversations
- Manage expectations, feedback, approvals, timelines, and deliverables
- Build strong client relationships and proactively address concerns
- Ensure clients understand what is happening, why it matters, and what PMM recommends next
- Keep account strategy proactive rather than waiting for clients to tell us what they need
- Develop or approve monthly content themes, campaigns, messaging direction, and creative priorities
- Create clear, actionable briefs for the Content and Creative Specialist
- Review creative work for strategic alignment, messaging, quality, and brand consistency
- Ensure content supports business objectives rather than simply filling a content calendar
- Provide specific and actionable feedback to the creative team
- Coordinate with the Content and Creative Specialist and Marketing Assistant to move deliverables through production efficiently
- Delegate work clearly and maintain appropriate ownership across the team
- Monitor account capacity, deadlines, and potential roadblocks
- Flag and address issues before they affect the client experience
- Help develop and maintain PMM processes, standards, and client delivery systems
- Mentor and eventually oversee junior Account Managers as the agency grows
- Review social media and broader marketing performance
- Identify meaningful trends, gaps, and growth opportunities
- Translate data into understandable recommendations for clients
- Ensure reporting focuses on business outcomes and strategic insights—not vanity metrics alone
Skills
- 4+ years of experience in marketing, account management, social media strategy, or digital marketing
- Experience managing multiple client accounts, preferably within an agency
- A strong understanding of organic social media and broader digital marketing strategy
- Strong strategic thinking, judgment, and decision-making skills
- Confidence leading client conversations and presenting recommendations
- Excellent written and verbal communication skills
- The ability to give clear creative direction without needing to personally execute every deliverable
- Strong organizational, project-management, and prioritization skills
- A proactive approach to identifying problems and recommending solutions
- Experience managing both people and projects
- Remote in Phoenix, Arizona
- Agency experience is strongly preferred
- Work samples, campaign examples, or relevant case studies are welcomed
Benefits
- Remote in Phoenix, Arizona
Company Overview