Note: The job is a remote job and is open to candidates in USA. Bluefors is hiring a Senior Account Manager to lead strategic relationships and account growth with enterprise clients in quantum technology and high-tech manufacturing. The role owns account strategies and sales opportunities, coordinates customer support with internal teams, and monitors performance and market opportunities across US and Canadian accounts.
Responsibilities
- Lead strategic account management for a portfolio of key clients across the US and Canada by managing portfolio sales, understanding customer needs, aligning solutions, and owning the end-to-end sales lifecycle
- Develop and execute long-term account strategies that align customer objectives with Bluefors’ technology solutions and business goals
- Establish and maintain strong customer relationships alongside account teams and drive services initiatives within accounts
- Collaborate cross-functionally with sales and technical teams to deliver top-tier customer service and technical support
- Serve as the customer advocate by managing inquiries, resolving issues promptly, coordinating internal resources, and establishing best practices
- Monitor market and competitor trends to spot new opportunities and inform strategic direction
- Forecast and track key account metrics, delivering regular performance and pipeline reports to leadership
- Contribute to continuous sales process improvement and provide mentorship to team members where appropriate
Skills
- A minimum of Bachelor's or Master's degree in a relevant field such as Business, Marketing, Technology, or a related discipline
- At least 10 years of experience in sales and strategic account management
- A solid background working in complex technical industries with technical buyers
- A deep understanding of selling high-technology products and services
- Exceptional communication and interpersonal skills
- Strong analytical and problem-solving abilities
- A goal-oriented mindset with a proven track record of meeting or exceeding ambitious sales targets
- The ability to thrive in a fast-paced, dynamic environment
- Uphold our company Leadership Principles
- Maintain an excellent command of English, both written and spoken
- Minimum of a Bachelor's degree (BSc) or Master's degree (MSc) in Business, Marketing, Technology, or a related field
- 10+ years of experience in sales and/or account management
- Preferably in an international environment
- Proven experience working in a complex technical industry dealing with technical buyers
- Deep understanding of high-technology products and services sales
- Excellent communication, interpersonal, and relationship-building skills
- Strong analytical, organizational, and problem-solving abilities
- Goal-oriented track record of consistently meeting or exceeding sales targets
- Ability to adapt and perform effectively in a fast-paced, dynamic environment
- Commitment to company Leadership Principles and high ethical standards
- Excellent command of English, both written and spoken
- Preferably within an international environment
- Ability to work effectively both independently and collaboratively across multidisciplinary technical teams
- A positive, proactive, and hands-on attitude toward customer service and sales execution
- Familiarity with Salesforce or similar CRM software platforms
- Alignment with our core company values, including safety, innovation, and collaboration
- Continuous learning mindset and dedication to personal and professional growth
Benefits
- Bonus
- Health, dental, and vision benefits
- 401(k)
- Professional development training
- Vacation
- Paid Time Off (PTO)
- Remote role for candidates residing in California
- Professional growth opportunities and support to develop your skills
Company Overview
Company H1B Sponsorship