Note: The job is a remote job and is open to candidates in USA. Ei Digital is a small, independent digital, creative, and integrated marketing agency. The Senior Account Manager will own a portfolio of accounts, manage client relationships and team resources, create scopes and timelines, review creative, and drive projects forward directly. The role offers a path to Account Director based on demonstrated performance.
Responsibilities
- You'll be the day-to-day owner of a portfolio of accounts at a small, independent agency. You'll run the work, manage clients, lead resources, and stay on the critical path of what gets made
- You'll be writing scopes, building timelines, sitting in client meetings, reviewing creative, and pushing projects forward yourself
- You can run a meeting
- You build trust with mid-level client stakeholders
- You're the person they actually call
- Scopes, budgets, timelines, status reports. You write them yourself
- You make the people around you better, and you know when to pass the ball
- Clear, succinct, in writing and in the room
- Having your arms wrapped around how the agency works, how the work works, and what the client is actually trying to do
- Being upfront about what you don't yet know so we can get you there
Skills
- 4 to 6+ years of account or project management experience at a digital, creative, or integrated marketing agency. Brand-side or rotational program experience does not qualify on its own
- Base-level knowledge and perspective across CRM and email (Klaviyo a plus), social media, paid digital media, creative services, and technical web development. You don't need depth in all of them. You need to be the kind of person who holds the whole picture
- Comfort in project management tools (Teamwork, Asana, monday.com, ClickUp) plus Google Workspace and Slack
- Comfort with AI tooling. We believe in it and we use it. If you're not already adopting it, you'll be behind on day one
- Base-level knowledge and perspective across CRM and email (Klaviyo a plus), social media, paid digital media, creative services, and technical web development
Benefits
- Medical, dental, and vision.
- 401(k) with company match.
- Bonus PTO for your birthday, volunteering, and personal wellness.
- Summer Fridays.
- Fully remote.
- Referral bonuses.
Company Overview