Note: The job is a remote job and is open to candidates in USA. Zayo Group is a provider of mission-critical bandwidth to impactful companies, and they are seeking a Senior Account Manager to support existing and prospective accounts in need of fiber infrastructure services. The role involves developing customer relationships and driving sales of various services to achieve sales and revenue growth targets.
Responsibilities
- Generate sales revenue by actively promoting Zayo products and services to targeted account patches
- Present proposals and manage customers through a strategic sales process
- Prospect accounts in On Net or Near Net buildings
- Prospect large right to win multi-location, high bandwidth accounts with locations on or near the network. (Nationally/internationally)
- Maintain current business relationships with customers, securing existing revenue on long-term commitments and or selling net new accounts
- Apply knowledge of customers, industry, and services to achieve revenue objectives
- Work within the Sales team to develop account strategy, solution design, and relationship management on targeted accounts
- Manage high volume of work while maintaining a high degree of responsiveness
- Track, analyze and report on sales performance and activities in Salesforce and other reporting tools
- Provide accurate and timely forecasts of sales opportunities
- Develop and maintain records of customer activity for reporting of sales and forecasts
- Provide accurate and timely information to management
- Coordinate closely with other departments to ensure customer satisfaction is maintained and revenue objectives met
- Collaboratively work as a part of a team while concurrently performing as an individual with minimal supervision
Skills
- Bachelor's degree or equivalent from four-year College; or equivalent combination of education
- Minimum of five (5) years of high-volume sales experience managing large account patches
- Proven ability to build relationships
- Strong financial acumen
- Quick learner who collaborates well with others
- Excellent communication skills, both verbal and written
- Exceptional customer service and relationship building/maintaining skills
- Excellent time management and organizational skills
- A sense of urgency and desire to rapidly accelerate results and career with Zayo Group Sales
- Possess excellent interpersonal skills and can work effectively with a diverse group of personalities; must be approachable, show respect for others and be able to present data with effective communication and presentation skills
- High tolerance for ambiguity and can work successfully in a matrix management model
- Strong understanding of account management & the strategic selling process
- Effective problem solving and interpersonal skills
- Knowledge of Microsoft Word, Excel and PowerPoint; Salesforce a plus
- General understanding of Zayo Networks value proposition, products, and services such as Fiber Infrastructure, Transport, IP, SD-WAN and Security services
- Ability to travel as required by customers
Benefits
- Excellent Health, Dental & Vision Insurance
- Retirement 401(k) Savings Plan
- Generous paid time off policy including paid parental leave
Company Overview
Company H1B Sponsorship