Note: The job is a remote job and is open to candidates in USA. ADVOC8 is an experiential and brand merchandise agency that creates strategic, creative, and logistical solutions for brands, nonprofits, and associations in a flexible work-from-anywhere environment. The Senior Account Coordinator supports brand merchandise projects by coordinating project execution, vendor communications, product sourcing, documentation, client communications, and fulfillment under the guidance of senior production managers.
Responsibilities
- Assist, and for small projects lead, the execution and tracking of brand merchandise projects from estimate through fulfillment, including estimates, sales orders, purchase orders, invoicing, and documentation
- Track deliverables against workback schedules, maintain project documentation, and capture action items from client and internal meetings
- Support product sourcing, vendor and decoration research, and pricing development by gathering quotes and organizing vendor information
- Coordinate with vendors on production updates, samples, order status, and maintain accurate vendor database records
- Review proofs, mockups, and production samples to support quality control
- Lead client communications for small projects and support larger projects under Senior PM supervision
- Coordinate with warehouse team on inventory management and fulfillment
Skills
- 1–2 years of experience in project coordination, production, promotional products, or a related field, with exposure to vendor management and order execution
- Working knowledge of printing and decoration methods, vendor sourcing, and production workflows
- Experience with order management systems and e-commerce platforms (e.g., Shopify)
- Strong financial acumen, including comfort with pricing, margins, and sales math
- Proficiency in Google Workspace (Drive, Docs, Sheets, Calendar) and comfort navigating new systems and tools
- Highly organized with strong attention to detail and the ability to manage multiple projects and deadlines simultaneously
- Clear, professional communicator with strong written and verbal skills
- Proactive, resourceful problem solver who takes ownership and anticipates needs
- Self-motivated learner with a growth mindset and strong client-service orientation
- Aligned with and committed to ADVOC8's core values; represents them in daily work
- Collaborative soul who's open to new ideas, sharing successes and being part of a team
- High standards, never settling for the status quo or what we did last time
- Entrepreneurial, roll-up-your-sleeves spirit, tempered by the courage to identify smarter ways of doing things
- Highly empathetic personality who values individual perspectives
- Extensive experience and demonstrated success in client relationship management
- Navigates conflict with an emphasis on transparency and diplomacy
- Inspired by outside-the-box thinking that yields outstanding ROI for our clients and projects
- Recognize situations that require flexibility and craft creative solutions on the fly
- Candidates must be legally authorized to work in the U.S
Benefits
- Work with some of the most innovative brands in tech and entertainment
- Small team, direct access to leadership, creative freedom
- Flexible work schedule
- Fully remote company
- Potential to extend the engagement into a full time employee role if it’s a great fit
Company Overview