Note: The job is a remote job and is open to candidates in USA. Sally Beauty is a beauty industry company seeking a Salon Business Consultant to support salons and beauty professionals across an assigned territory. The role focuses on growing customer sales through consultative selling, product education, relationship development, new customer prospecting, social media engagement, and execution of sales initiatives.
Responsibilities
- Identify key accounts within territory and establish a route that will be most efficient to grow and develop existing customers while looking for new partnerships
- Demonstrate and assist customers in developing, planning, implementing, monitoring, and tracking results of all in-salon promotions, programs, and concepts. Determine customers’ needs and offer products and services to meet those needs
- Communicate all sales initiatives through partnering with vendors including but not limited to achieving corporate sales goals on a monthly, quarterly, and annual basis
- Acknowledge and respond to all email, text, and phone communication in a timely manner (24 Hours)
- Analyze your accounts to decide what brand support, education, and promotions are needed to grow within that salon
- Call on your customers in person to execute established sales goals
- Strictly comply with established procedures regarding the processing of returns including the pick-up of returns from the customer and completing the required documents. Timely completion of assigned projects
- Work with all areas of business, customer service, accounts receivable, IT, and any other necessary business function provided entity
- Actively prospect for new customers through cold calling, social media, and other digital outlets
- Effectively manage all administrative aspects of the role in a timely manner- including but not limited to daily order entry and regular maintenance of customer information and activity for assigned territory in salesforce.com
- Attracting and retaining salon clientele by utilizing social media as a form of communication, promotion, education, and product knowledge
- Conduct effective in-person and virtual product knowledge classes
- Communicate with the Manager regarding calls, visits, orders, status of sales progress, follow-up plans and any assistance needed
- Be a subject matter expert on utilizing digital platforms & social media to grow the business. Share your knowledge with peers to grow the teams’ digital capabilities
- Attend all meetings, functions and events and maintain regular contact as established by the Company or Supervisor
- Must be available to attend shows, participate in the setup and dismantling of displays, booths, handling back stock as well as performing other physical activities that may be required
- Support all new initiatives with a growth mindset while also positively fostering change management throughout the team
- Exhibit a desire to learn and grow. Striving for continuous improvement while owning personal development and growing digital & social media techniques to generate new customers and foster existing business relationships
- Schedule and attend business development days (BDD) to increase product knowledge and develop professional vendor relationships
- Allocate and optimize time to participate in learning utilizing all available tools and resources
- Remain agile to changes in the market while building industry knowledge and intuition to react to a competitive market
- Actively work to increase own product, industry, and market knowledge
- Create an organized work environment and workflow to be able to efficiently service your customers
- Demonstrated our SBH Culture Values and adhere to our company code of ethics and behavior
Skills
- High school diploma or equivalent certification
- Minimum of (1) year demonstrated outside sales experience or beauty industry experience with emphasis on consultative selling
- Must live within the assigned territory
- Excellent knowledge and experience using Facebook, Twitter, LinkedIn, Instagram, and other social media platforms to build pipelines, books of business, and other business needs
- Excellent computer skills, knowledge of salesforce.com, Outlook, PDF Expert, and Oracle
- Ability to build an online community and create social connections, including but not limited to, using search engines and other internet tools
- This position requires travel on a local level within the territory
- It also requires attendance at shows, conventions, and educational events which may include overnight travel and/or some weekend nights
- Ability to work in a constant state of alertness and a safe manner
- Frequent and sometimes prolonged periods of driving are necessary for this role
- Committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
- Strong time management and organization skills and the ability to successfully manage multiple projects at once
- Ability to present a professional business image and interact positively with the public
- Ability to communicate clearly and effectively, both orally and in writing, at all levels within and outside the organization
- Salon/Beauty Industry experience highly preferred
- Working knowledge of inventory control systems and visual merchandising is strongly preferred
- Experience with iPad a plus
Benefits
- Uncapped Commission
- Vehicle reimbursement plan
- Full benefits
- Full Time career opportunity
- Remote workplace type
Company Overview