Note: The job is a remote job and is open to candidates in USA. NeuraFlash, part of Accenture, delivers AI, AWS, and Salesforce solutions that transform workflows and customer experiences. The Manager, AI & Agentforce Delivery will lead a technical delivery team while contributing hands-on to client projects, owning solution design, mentoring employees, and supporting staffing, hiring, enablement, and delivery quality.
Responsibilities
- Deliver hands-on client project work as an individual contributor, staying current with Agentforce and Salesforce delivery practices
- Lead and own complete project technical solution design, including designing and understanding agentic topics, instructions, actions with corresponding automation/code, agent deployment methods, and supporting data structures
- Explore the limits and push the boundaries of automated agents, finding novel solutions to drive business outcomes
- Manage a team of Experience Architects, Technical Architects, Consultants, Developers, and/or similar technical delivery roles
- Provide mentorship, career guidance, and regular performance feedback, including corrective action when necessary
- Own forecasting and staffing input for your team, in partnership with delivery and operations leadership
- Coordinate and lead solution design reviews to maintain quality and consistency across client engagements
- Author content for, and help facilitate, enablement workshops and office hours
- Participate in and help lead skill-based guilds that foster knowledge sharing
- Support hiring by conducting interviews and helping update interview materials
- Champion NeuraFlash delivery standards and best practices across your team and accounts
- Travel up to 25% for customer projects and company events
Skills
- * 5+ years of hands-on experience delivering technology solutions, including experience with Agentforce or other generative AI-driven platforms
- * 2+ years of experience managing or mentoring delivery team members such as architects, developers, and consultants
- * Demonstrated ability to balance billable client delivery work with team leadership responsibilities
- * Experience giving performance feedback, holding career development conversations, and managing corrective action processes
- * Experience participating in hiring for technical roles, including conducting interviews
- * Strong communication skills, comfortable moving between technical delivery conversations and people-management conversations
- * Experience designing or facilitating enablement content (workshops, office hours, guilds)
- * Certifications relevant to architect-level roles
- * Experience forecasting and managing staffing/resourcing for a technical team
- * Prior experience specifically delivering Agentforce projects
- * Familiarity with multiple foundational LLMs, prompt engineering frameworks, and AI orchestration tools
- * Understanding of enterprise AI integrations, RAG architecture, and fine-tuning strategies
Benefits
- Remote work options, with more than half of the NeuraFlash, Part of Accenture family working remotely
- Flexible work culture that accommodates personal errands and values results over fixed working hours
- Opportunities to contribute suggestions and feedback through executive town halls and company meetings
- Team celebrations and social events, including costume parties and holiday celebrations
Company Overview
Company H1B Sponsorship