Note: The job is a remote job and is open to candidates in USA. Crowe is a professional services firm providing audit, tax, advisory, and consulting services. Crowe is seeking a Salesforce Consultant and Solutions Architect to work directly with clients and project teams to gather requirements, design and configure Salesforce solutions, and lead hands-on implementation workstreams. The role also supports testing, integrations, documentation, training, deployment, and post-launch delivery.
Responsibilities
- Participate in pre-sales discovery; document business, functional, and technical requirements; and help translate the proposed solution into a clear Scope of Work
- Partner with Practice Directors, Solution Architects, and Project Managers to estimate implementation effort and identify the skills needed to deliver sold Scopes of Work
- Work directly with internal and client stakeholders to capture business needs, define requirements, and map current and future-state business processes
- Design and configure scalable Salesforce solutions that meet business needs, using standard platform capabilities and industry best practices
- Own assigned implementation workstreams as a hands-on builder, configuring solutions directly while collaborating with Solution Architects, Project Managers, Analysts, and Developers
- Facilitate discovery sessions, solution workshops, project kickoffs, demonstrations, and client status discussions for assigned workstreams
- Build and maintain declarative automation, data models, security and sharing configurations, reports, dashboards, and other platform components
- Support integrations, data migration, troubleshooting, and issue resolution in partnership with technical team members
- Create and execute test plans, perform functional and system testing, support user acceptance testing, and provide quality assurance for completed work
- Document solution designs and configurations, deliver end-user training as needed, and take ownership of assigned deliverables through deployment and post-launch support
Skills
- Demonstrated hands-on competency with Salesforce core products, including experience configuring and building solutions in Sales Cloud and/or Service Cloud
- Salesforce Administrator, Platform App Builder, or Consultant certification and a minimum of 4+ years of experience working on the Salesforce platform
- Recent hands-on experience configuring, testing, and deploying production Salesforce solutions
- Experience working across the end-to-end implementation lifecycle, from discovery and solution design through build, testing, deployment, and support
- Experience providing business, operational, and technical consulting to client stakeholders and translating requirements into workable platform solutions
- Detail-oriented, enthusiastic self-starter who can work independently and collaboratively, guide less-experienced team members, and remain actively involved in day-to-day solution delivery
- Strong written and verbal communication skills, with the ability to work cross-functionally and communicate effectively with client and prospect stakeholders at different levels of an organization
- Ability to manage and deliver multiple project workstreams or priorities at the same time while meeting quality and timeline expectations
- Ability to log time daily for client and project reporting needs
- Positive, solutions-oriented approach and outlook
- Ability to work and thrive in a fast-paced, high-growth, innovative environment
- This position requires a minimum of 20% travel. Candidates throughout the United States may be considered, including those who are not located near a Crowe office
- Salesforce certifications or specializations beyond the core platform are required
- Bachelor's degree
- Hands-on experience with Salesforce Flow, Agentforce, Data360, security and sharing, data modeling, reports and dashboards, integrations, and/or data migration is highly desired
Benefits
- Real flexibility to balance work with life moments
- Equitable access to opportunities for career growth and leadership
- Comprehensive total rewards package
- Consistent meetings with a Career Coach to guide career goals and aspirations
Company Overview