Note: The job is a remote job and is open to candidates in USA. IDR, Inc. is seeking a Salesforce Business Analyst for a remote opportunity supporting one of its top clients. The role serves as a liaison between business stakeholders and the Salesforce technical delivery team, gathering requirements, designing solutions, supporting Agile/Scrum delivery, conducting quality assurance testing, and driving process improvements.
Responsibilities
- Serve as a key connector between business teams and technical developers to ensure Salesforce solutions align with strategic goals
- Gather and analyze business requirements, facilitating Agile/Scrum delivery processes
- Design and document solutions that optimize Salesforce functionalities and support enterprise-wide initiatives
- Conduct quality assurance testing and support user training and documentation efforts
- Drive process improvements and collaborate with multiple stakeholders in a fast-paced environment
Skills
- Bachelor's degree in Business Administration, Information Systems, Computer Science, or equivalent experience
- Minimum of 3–5 years of experience in an IT Business Analyst, Systems Analyst, or closely related role
- 2+ years of direct experience working on the Salesforce platform (understanding of standard objects, custom objects, flows, validation rules, and security controls)
- Strong experience working within Agile/Scrum software development frameworks
- Salesforce Certified Business Analyst and/or Salesforce Certified Administrator strongly preferred
Benefits
- Remote opportunity
- Medical, Vision, Dental, and more
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success
- Medical, Dental, Vision, and Life Insurance
Company Overview