Note: The job is a remote job and is open to candidates in USA. Raptive is a media company focused on serving top content creators and publishers on the internet. They are seeking a Salesforce Administrator skilled in designing innovative Salesforce solutions to enhance business processes and improve user experience.
Responsibilities
- Complete hands-on Salesforce administration and configuration work as part of regular sprint delivery as part of a team of Salesforce Administrators
- Participate in ongoing team process improvements to help Salesforce work move through intake, solutioning, development, testing, and release more efficiently
- Own intake and triage for Salesforce feature requests, bugs and enhancements
- Partner with stakeholders to gather requirements, define acceptance criteria, document business process context, and translate needs into clear, actionable Salesforce work
- Lead Salesforce solutioning for new requests, including evaluating configuration options, process impacts, data implications, user experience, scalability, and long-term maintainability
- Partner with Salesforce administration team to ensure solutions are well-defined, technically feasible, and aligned with Salesforce and Raptive best practices
- Help resolve Salesforce ticket, support and process stucks by connecting business context, platform knowledge, and implementation options
- Create and maintain Salesforce process and platform documentation so knowledge is captured and reusable across the team
- Support release readiness, stakeholder communication, testing context, and post-release validation for Salesforce changes
Skills
- Certified Salesforce Administrator
- 5+ years experience as a Salesforce Administrator in a customized Salesforce environment with 100+ users
- 3+ years of business analysis experience, ideally in a Salesforce, CRM, business systems, sales operations, or revenue operations environment
- 1+ years experience with data hygiene work or data analysis in support of systems and team members. Ability to think critically and logically through complex data adjustments
- Experience owning Salesforce solution design or business systems work from intake through release in a cross-functional environment
- Strong communication and cross-functional collaboration skills, with the ability to partner effectively across all levels
- Ability to learn the ins and outs of the business, retain information, and apply it
- Strong Salesforce solution judgment, including the ability to balance out-of-the-box functionality, configuration, customization, scalability, maintainability, and an appropriate level of effort
- Detail-oriented and process-minded, with the ability to create scalable workflows and documentation
- Comfortable working in a fast-paced environment, able to work with minimal supervision to initiate and complete tasks
- Certified Salesforce Business Analyst, Salesforce Certified Data 360 Consultant, or Salesforce Advanced Administrator certification
- Experience with Salesforce AI capabilities or AI-assisted Salesforce administration workflows, such as Agentforce, MCP-connected workflows, Salesforce CLI, Codex, or similar tools used to investigate, document, or support platform work
- SQL knowledge
- Data governance or stewardship background
- Experience working in a technical capacity with Salesforce Marketing Cloud, Salesloft
Benefits
- This role is eligible for additional incentive compensation that isn’t included in the posted range.
- Raptive is committed to diversity, equity, and inclusion.
- For individuals with disabilities who would like to request an accommodation, please reach out to a member of our recruiting team.
Company Overview
Company H1B Sponsorship