Note: The job is a remote job and is open to candidates in USA. Mindray North America is a global leader in medical technology, delivering advanced patient monitoring systems and solutions trusted in hospitals worldwide. The Clinical Solutions Specialist will provide clinical and sales support, develop tailored solutions for healthcare providers, and collaborate with internal teams to enhance customer engagement.
Responsibilities
- Provide product, clinical, and sales support to PMLS teams, and Mindray customers for health systems, hospitals, ambulatory care centers, and distribution partners
- Enterprise Selling Team (EST) member assisting with the development of customer specific solution-based presentations of Mindray products
- Provides input to marketing regarding new products, identifying target markets and the needs of those markets
- Partner with the EST/Sales Team to develop clinical application strategies by engaging customers, assessing workflows, and creating tailored solutions
- Support customer calls, demonstrations, and presentations, including equipment setup and delivery of value-based, audience-specific content
- Conduct on-site assessments of workflows and inventory; collaborate with EST/Sales to develop Hospital Roadmaps, identify hospital-wide solutions, and support quoting
- Maintain active communication with Sales and customers throughout the pre-sales process to ensure optimal clinical support
- Lead and participate in follow-up visits to strengthen customer partnerships across modalities and promote Mindray solutions from department to C-suite
- Collaborate with internal teams (Marketing, Service, Product Management, etc.) to align customers with clinical resources
- Develop and deliver clinical sales education; mentor new hires to support organizational growth strategies
- Provide operational analytics for leadership, including quarterly business reviews of productivity
- Participate in trade shows and regional meetings to maintain strong internal and external customer relationships
- Maintain product and clinical sales competencies; leverage resources to expand expertise
- Contribute to team revenue goals; compensation is based on sales effectiveness and quota achievement
Skills
- RN with a current license from an accredited nursing institution
- 2-3 years clinical sales experience
- 4+ years active nursing experience in nursing specialty area directly using cardiac monitoring on the acute patient
- Knowledge of advance cardiac care, hemodynamic, Swan Ganz and Cardiac Output monitoring
- Knowledge of hospital buying process in the capital equipment environment and life cycle planning associated with solution based development
- Strong, clear, and concise verbal communication skills including active listening, engaging, confidence, and customer-focused approach to deliver strategic, value-added clinical sales presentation
- Strong social intelligence skills to collaborate and build trusting relationships within all levels of both Mindray and Healthcare Organizations
- Strong interpersonal skills to interface with many levels of marketing, sales, and engineering personnel at the divisional or corporate level as well as with all levels of hospital personnel including Nurse Managers, Directors of Nursing, Staff Nurses, and Purchasing Agents
- Proficient in all Microsoft Office applications and Salesforce application
- Technical and clinical understanding of patient monitoring applications throughout the healthcare organizations
- Flexibility and adaptability to changing business needs, abrupt schedule changes, required time/resource constraints, and diverse customer requests while maintaining high level of product presentations and positive customer interactions
- Independent, initiative-taking, self-motivated member of the with the ability to achieve leadership-directed goals autonomously
- Must be able to stand and speak in front of a group for periods of 2-5 hours, several times a day either in a hospital environment or at the corporate headquarters training center
- Must be located within 40 miles from a major airport
- Must be able to travel 80% with 3-4 overnights a week
- Flexibility to last minute changes in schedules
- BSN preferred
- Advanced business or clinical degree preferred
Benefits
- 401(k) with company match
- Tuition reimbursement
- Paid time off
- Disability coverage
- FSA/HSA options
Company Overview