Note: The job is a remote job and is open to candidates in USA. Forescout Technologies Inc. is a cybersecurity company that helps organizations manage cyber risk, ensure compliance, and mitigate threats across connected infrastructure. The Salesforce Administrator / Developer will configure, develop, maintain, and support Salesforce solutions while advising project teams, resolving issues, and optimizing the platform and connected applications.
Responsibilities
- The Salesforce Admin / Developer will be responsible for configuring and developing standard and custom solutions in Forescout's Salesforce environment
- They will be responsible for enhancing and maintaining the functionality, security, data and application integrity and performance of the application while working as part of our Salesforce team
- They will provide guidance to functional project team on the capabilities of Salesforce to support functional requirements and recommend best practices for configuration to meet those requirements. They will also estimate the level of effort to complete configuration tasks
- Configuration of standard and custom Salesforce solutions using Salesforce platform tools
- Provide status updates and progress reports on projects and support tasks
- Maintain compliance with corporate Access Control, Change Management and SDLC policies
- Review and coordinate all configurations, enhancements and application installations
- Work with business and project teams to identify root causes of production issues and configure solutions
- Work with IT and business project teams to analyze complex business problems and provide guidance on how to best implement the solutions in Salesforce
- Contributes to cross-functional projects that involve integration between Salesforce and other applications
- Research system issues, identifying root causes and driving resolutions
- Perform quarter/on demand environment refreshes (Prod to Stage, Dev)
- Monitor, audit & cost optimization of Salesforce and connected apps usage (licenses cost)
Skills
- Configuration of standard and custom Salesforce solutions using Salesforce platform tools
- At least 6 years of Salesforce platform experience
- At least 4 years of Salesforce production support experience
- At least 2 years of Salesforce Development experience
- Understanding of Sales and Support processes
- Strong understanding of Salesforce application administration (Lightning, custom objects, reports, workflows, assignment rules, Process Builder, Flows, Data security model etc.)
- Understanding of Salesforce Apex and VisualForce
- Demonstrated analytical, problem-solving, organizational, interpersonal and communication skills
- Strong time management skills with ability to juggle multiple cross-functional projects and deadlines
- Understanding of Salesforce Agentforce
- Experience using Salesforce data tools (Data Loader, Workbench)
- Experience with Atlassian products, Jira, Confluence
- Strong attention to detail and excellent problem-solving skills
- Strong understanding of Salesforce architecture, data model, security model, and declarative development tools
- Must have Salesforce Administrator certifications
- Must have Salesforce Advanced Administrator certification
- Experience with Salesforce Cloud experience a plus
- Salesforce Platform App Builder a plus
Benefits
- Coverage of 85% of employee and dependent health care premiums
- 100% company-paid employee life and disability insurance premiums
- 401(k) match
- Generous flexible time off for U.S. employees
- Voluntary life, accident, and critical illness insurance options
- Employee assistance program
- Maternity and parental bonding leave
- A collaborative, innovative environment where you can help advance global security while working with leading technology
- Leadership teams that take ownership of team growth, actively supporting development, career progression, and opportunities for employees to do their best work
Company Overview
Company H1B Sponsorship