Note: The job is a remote job and is open to candidates in USA. Voyager Technologies is a space, defense, and national security technology company developing mission-critical solutions for ground to space. The Salesforce Administrator will manage and improve the Salesforce environment, support users, maintain data quality, and deliver system improvements. The role partners with Sales, Marketing, Operations, and IT to configure solutions and promote consistent Salesforce adoption.
Responsibilities
- Manage users, licenses, permission sets, sharing settings, and access controls in coordination with IT
- Maintain standard and custom objects, fields, page layouts, record types, validation rules, and Lightning record pages
- Build, maintain, and troubleshoot Salesforce Flows to streamline business processes and reduce manual work
- Resolve support requests, troubleshoot issues, and coordinate with vendors or technical teams when needed
- Maintain data quality through duplicate prevention, validation, cleanup, and controlled imports and exports
- Create and maintain reports and dashboards that provide visibility into pipeline, sales performance, and other business metrics
- Gather requirements, recommend solutions, and manage a prioritized backlog of enhancements
- Test changes in sandbox environments, coordinate user acceptance testing, and deploy approved updates
- Review Salesforce releases, assess their impact, and communicate relevant changes to users
- Monitor connected applications and coordinate troubleshooting with integration owners and IT
- Develop user guides, document configurations, and provide onboarding and ongoing training
- Follow company policies for access, data protection, documentation, and system changes
Skills
- Five or more years of hands-on Salesforce administration experience
- Experience configuring Salesforce objects, permissions, validation rules, and Lightning pages
- Experience building and troubleshooting Salesforce Flows
- Proficiency with Salesforce reports, dashboards, and data management tools
- Understanding of CRM concepts and sales processes, including lead, account, contact, and opportunity management
- Ability to translate business requirements into maintainable Salesforce solutions
- Strong problem-solving, communication, and documentation skills
- Ability to prioritize support requests and improvement projects independently
- Relevant education, professional experience, or a combination of both
- To conform to U.S. Government export regulations, including the International Traffic in Arms Regulations (ITAR) (22 CFR Parts 120–130) and the Export Administration Regulations (EAR) (15 CFR Parts 730–774), applicants for this position must be a U.S. Person: a US Citizen, a lawful permanent resident of the U.S., or a protected individual as defined by 8 U.S.C. § 1324b(a)(3). Applicants must be eligible to obtain any required export authorizations from the U.S. Department of State or the U.S. Department of Commerce
- Salesforce Administrator certification
- Experience supporting Sales Cloud
- Experience with Salesforce integrations, AppExchange applications, and data migrations
- Familiarity with sandbox management, deployment tools, and change control practices
- Experience supporting cross-functional teams and delivering user training
- Basic understanding of SOQL and the ability to collaborate with Salesforce developers
Benefits
- Flexible Time Off (FTO), empowering employees to take the time they need to recharge and maintain a healthy work-life balance
- Comprehensive medical, dental, and vision coverage for employees and their families, with a significant portion of premiums covered by the company and many benefits paid at 100% for employees
- Flexible, affordable gym memberships with 12,700+ options nationwide, including 24 Hour Fitness, EoS Fitness, Crunch Fitness, Anytime Fitness, Blink Fitness, Chuze Fitness, and more! No long-term contracts and FREE on-demand workout videos before you enroll
- 401(k) retirement plan with a 50% company match on contributions up to 8%, supporting long-term financial security
- Company wellness programs that support physical and mental well-being
- Additional voluntary benefits and employee support resources
- The opportunity to work alongside a highly talented team in an innovative, mission-driven environment
Company Overview