Note: The job is a remote job and is open to candidates in USA. Applied Systems is an insurance technology company that builds cloud software and AI-powered solutions for agencies and brokers worldwide. The Associate Salesforce Administrator will support the day-to-day administration, configuration, and optimization of the Salesforce platform while translating business requirements into scalable solutions, maintaining data integrity and security, monitoring support tickets, and creating process documentation.
Responsibilities
- Gather and translate business requirements into scalable Salesforce solutions with a focus on user experience
- Configure Salesforce features including Flow, fields, page layouts, record types, apps, and automation tools
- Support data quality initiatives and maintain data integrity through rules, automation, and monitoring
- Assist with security configuration including users, roles, profiles, permissions, and sharing settings
- Monitor support tickets, provide first-level triage, and escalate issues as needed
- Partner with senior team members to review solutions and contribute to broader platform discussions
- Create and maintain documentation and standard operating procedures for Salesforce processes
Skills
- 0–2 years of experience as a Salesforce Administrator or in a related IT/support role
- Familiarity with Salesforce fundamentals and platform functionality
- Exposure to Sales Cloud or Service Cloud environments
- Strong communication skills and ability to collaborate across teams
- Salesforce Administrator certification (or progress toward certification)
- Experience with Flow Builder or other declarative automation tools
- Curiosity and eagerness to learn and grow within the Salesforce ecosystem
Benefits
- Remote work arrangement
- Medical, Dental, and Vision Coverage
- Holiday and Vacation Time
- Health & Wellness Days
- A Bonus Day for Your Birthday
- Team members may also be eligible for additional compensation plans such as bonus.
Company Overview
Company H1B Sponsorship