Note: The job is a remote job and is open to candidates in USA. Recast Software develops solutions that help organizations manage and support users and devices while improving IT security, compliance, and visibility. The Salesforce Administrator will administer and support the Salesforce platform, translate stakeholder requirements into scalable solutions, manage integrations and automation, and provide user support and training.
Responsibilities
- Administer and support the Salesforce platform, ensuring its reliability, security, and performance
- Meet with business stakeholders to gather, analyse, and document business requirements
- Design scalable Salesforce solutions using declarative and programmatic capabilities
- Configure Salesforce including objects, fields, page layouts, record types, validation rules, security, profiles, permission sets, and sharing
- Build and maintain automation using Salesforce Flow
- Develop and maintain Apex classes, triggers, and basic Lightning Web Components (LWC) where required
- Support and enhance Salesforce Experience Cloud
- Troubleshoot production issues, identify root causes, and implement long-term solutions
- Ensure data quality through regular audits and clean-up activities
- Provide user support, training, and guidance on Salesforce best practices
- Support Salesforce releases, deployments, testing, and change management activities
- Work closely with third-party application vendors to troubleshoot issues, coordinate upgrades, and implement new functionality
- Continuously identify opportunities to improve business processes and the Salesforce platform
Skills
- At this time, we are only considering candidates in the Central or Eastern US time zones
- - Minimum 3+ years of experience as a Salesforce Administrator/Developer or similar Salesforce role
- - Salesforce Administrator Certification
- - Strong experience with Salesforce Sales Cloud and Service Cloud
- - Experience building and maintaining Salesforce Flows
- - Experience developing with Apex
- - Basic to intermediate experience with Lightning Web Components (LWC)
- - Experience supporting Salesforce Experience Cloud
- - Strong understanding of Salesforce security, sharing, and user management
- - Excellent analytical, troubleshooting, and problem-solving skills
- - Experience gathering business requirements and translating them into technical solutions
- - Strong communication and stakeholder management skills
- - Ability to manage multiple priorities in a fast-paced environment
- - Strong attention to detail and commitment to data quality
- - Experience integrating Salesforce with external applications using REST APIs, HTTP callouts, Named Credentials, and OAuth authentication
- - Experience developing and consuming REST APIs to exchange data between Salesforce and external systems
- - Strong understanding of Salesforce integration patterns and authentication methods
- - Experience working with Salesforce Experience Cloud (Customer or Partner portals)
- - Experience with managed packages such as LeanData or any CPQ
- - Experience working with external APIs and middleware platforms
- - Salesforce Platform Developer I or Platform App Builder certification
- - Experience working in an Agile delivery environment
- - Familiarity with Git, Azure DevOps, or Salesforce DevOps Centre
Benefits
- 7.5% annual bonus potential
- Medical, dental, and vision
- FSA or HSA with company contributions
- Employer paid STD, LTD, AD&D and life insurance
- 401k with 4% employer match
- Work-life balance, flexible time off, and remote work options
- Parental leave
- Ample opportunities to learn and grow
- People-first culture with passionate, talented, and supportive teammates
Company Overview