[Remote] Salesforce Administrator

Note: The job is a remote job and is open to candidates in USA. Akumin is a leading provider of outpatient radiology and oncology services, partnering with hospitals and health systems to deliver advanced diagnostic imaging and patient care. The Salesforce Administrator will manage and optimize the CRM system, maintain data integrity, support users, configure CRM functionality, and provide reporting and analysis to support sales effectiveness.

Responsibilities

• System Management: Oversee the daily operation of the CRM system, ensuring it meets the needs of users and aligns with company goals
• Data Maintenance: Manage data entry, quality control, and cleansing processes to maintain high data integrity within the CRM. Work with data vendors to ensure smooth data flow
• User Support: Provide training and support to users, addressing issues and implementing solutions promptly
• Customization and Configuration: Customize CRM functionalities to align with business processes, including fields, workflows, and reports
• Reporting and Analysis: Generate regular reports to analyze customer data and sales effectiveness
• Collaboration: Work closely with sales, external data vendors, marketing, and IT teams to identify needs and recommend improvements to CRM practices
• Documentation: Create and maintain documentation for CRM processes, user guides, and training materials

Skills

• Bachelor's Degree or Equivalent Experience
• 2+ years of experience in CRM administration or a similar role (Salesforce experience required)
• Strong proficiency in CRM software, data management, and reporting tools; familiarity with database management concepts
• Strong troubleshooting skills and a proactive approach to identifying and resolving issues
• Experience with other CRM software, e.g., Map My Customers, Monday.com

Benefits

• Flexible scheduling
• Cross training opportunities
• Medical, dental, and vision insurance
• HSA accounts with employer contributions
• 401(k) eligibility with employer match
• Paid holidays
• Defined PTO and sick time programs

Company Overview

Akumin is a leading U.S. It was founded in 2014, and is headquartered in Jenkintown, Pennsylvania, USA, with a workforce of 1001-5000 employees. Its website is https://akumin.com/.

Company H1B Sponsorship

Akumin® has a track record of offering H1B sponsorships, with 1 in 2024, 1 in 2022, 3 in 2020. Please note that this does not guarantee sponsorship for this specific role.