[Remote] Sales Support Specialist

Note: The job is a remote job and is open to candidates in USA. Net2Source is a total workforce solutions company providing staffing solutions and career coaching services. The Sales Operations Specialist manages sales order lifecycles, inventory allocation, billing activities, order adjustments, reconciliations, reporting, and period-end sales operations while coordinating with sales agents, customers, and internal stakeholders.

Responsibilities

• Responsible for sales order lifecycle management for all orders activity (US/OUS and Core/PSI)
• Conducts daily review of order-to-cash pipeline to ensure that kit-level inventory is properly transacted, and all salable component-level inventory is allocated prior to purchase order application
• Resolves all billing and delivery block issues related to pricing and batch discrepancies
• Continuous reconciliation of surgical case to case billing activity
• Processes all sales order adjustments resulting from internal and external sales order/invoice disputes
• Provides periodic reporting of area activity to ensure adequate visibility
• Supports critical period-end sales and field inventory activities
• Provides guidance to internal teams on resolving inventory variances
• Participates in User Acceptance Testing for system enhancements, as requested
• Performs other duties as assigned

Skills

• High school diploma or equivalent
• Minimum of 3 years of relevant professional experience (Business, Operations, Supply Chain, Customer Service and/or Hospital
• Ability to approach end customer and sales agent requests in a proactive and consultative manner
• Self-motivated; can work with minimal supervision remotely traveling to key customers
• Experience with ERP systems
• High aptitude for problem solving and troubleshooting
• Exhibits professionalism, particularly when working cross-functionally
• Excellent communication and interpersonal skills
• Proficient with Microsoft systems (Excel and PowerPoint specifically)
• The employee may be required to lift up to 15 lbs. by themselves; up to 50 lbs. if on an audit
• Bachelor's Degree
• SAP

Benefits

• Remote work arrangement

Company Overview

Net2Source (N2S) is a Minority owned global workforce solutions company recognized by SIA as the largest and fastest-growing Total Talent Solutions provider with a presence in 34 countries and in-house Glo-Cal (global and local) teams to support our clients. It was founded in 2007, and is headquartered in Somerset, New Jersey, USA, with a workforce of 1001-5000 employees. Its website is http://net2source.com.

Company H1B Sponsorship

Net2Source (N2S) has a track record of offering H1B sponsorships, with 3 in 2025, 7 in 2024, 8 in 2022, 10 in 2021, 25 in 2020. Please note that this does not guarantee sponsorship for this specific role.