Note: The job is a remote job and is open to candidates in USA. Pellera Technologies is hiring a Sales Support Representative for a full-time, permanent role. The position supports Account Executives, clients, and vendor partners through pricing, proposal coordination, contract changes, Salesforce record management, forecasting, order processing, and sales project coordination.
Responsibilities
- Assist Account Executives in presales activities which include all aspects of pricing for Hardware, Software, Services and Maintenance
- Proposal creation and generation
- Perform contract changes
- Follow published SSR process flow and meet all established SLAs
- Ensure Salesforce records are accurate, up to date, and complete
- Confirm partner records are up to date with current relevant information
- Stay informed with various vendor/supplier/manufacturer registration and pricing programs to ensure best discounts are factored into sales opportunities to ensure highest profitability
- Assist Sales and Sales Management with forecasting, accurate reporting/data and account maintenance
- Partner with presales teams, diverse teams, distributors, and stakeholders in all aspects of sales projects from assessment and scope to roll-out; consistently improve supplier/partner relationships
- Process customer orders in relevant internal systems in preparation for final quality assurance reviews and customer invoicing
- Foster, promote, and contribute to a positive team environment throughout the company
Skills
- We are seeking candidates who come from a technology Value Added Reseller (VAR), paired with contracting & quoting experience around major vendors like IBM, Cisco, Dell, HPE, etc
- Ability to establish, maintain and retain strong relationships both inside and outside the organization
- Ability to prioritize and organize workload
- Capability to multi-task, respond to change, and adapt accordingly with the ability to work autonomously in a remote environment
- Able to manage multiple responsibilities in a fast-paced environment. Strong organizational skills, high attention to detail are keys to success
- Excellent written and verbal communication and interpersonal skills
- Demonstrates analytical, quantitative, problem-solving skills
- Must be able to adapt quickly to dynamic changes with various partner and internal processes
- Demonstrate flexibility and adaptability when assigned additional responsibilities or projects
- Must be proficient in Microsoft Office, Outlook, SharePoint and Salesforce
- BA/BS in Business or Finance, or equivalent work experience within IT sales operations
- 3-5 years of sales operations/sales support experience
- Experience working for a Value Added Reseller
- Remote within the United States
- Prolonged periods of sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times
Benefits
- Remote within the United States
- Healthcare benefits
- 401k match
- PTO/holiday
- Training/development
- Promotional opportunity
Company Overview