Note: The job is a remote job and is open to candidates in USA. iT1 is a leading national technology solution provider headquartered in Tempe, AZ, seeking a dynamic individual for the Sales Operations Support role. In this position, you will provide support for various responsibilities including quoting to customers, order entry, and shipment tracking.
Responsibilities
- Provide overall excellent customer service to help complete any customer requests and resolve potential issues
- Support the sales team by overseeing the order process within our internal systems
- Providing shipment tracking information to customers and Account Managers
- Work with the Accounting department in supporting accounts payable and receivable processes
- Work with customers and manufacturers to facilitate return requests
- Order modifications/changes
- Produce and distribute internal and external reports as needed
- Process shipping label request
- Perform other duties as needed
Skills
- Excellent communication skills, both written and verbal
- Possess high-level organization and time-management skills
- The ability to work quickly and accurately in both independent and team situations
- Strong computer skills, including Microsoft Office and Excel, and the ability to learn new software
- The aptitude for learning new systems quickly
- Financial skills and background
- The ability to juggle a variety of tasks at the same time
- Demonstrated consistency in values, principles, and work ethic
- Experience working at a Value Added Reseller is a plus!
Benefits
- Health Insurance, Vision, Dental, and Life Insurance
- Paid Vacation, Paid Holidays
- 401K Plan with company match (eligible after 1 year of employment)
- In-house fitness center
Company Overview