Note: The job is a remote job and is open to candidates in USA. ABB is a technical, engineering-driven company serving the Electrification – Smart Power Circuit Protection business area. The Sales Operations Specialist leads forecasting, pipeline management, demand planning, reporting, CRM governance, and process improvement while coordinating with Sales, Supply Chain, Finance, Engineering, and Product Management to support revenue growth and production planning.
Responsibilities
- Lead sales forecasting, pipeline management, and demand planning processes to drive forecast accuracy, business visibility, and revenue growth
- Analyze sales performance, market trends, customer demand, and funnel health to provide actionable insights and support strategic decision-making
- Develop executive-level reporting and dashboards while ensuring data integrity across CRM, ERP, and business intelligence systems
- Partner with Sales, Supply Chain, Finance, Engineering, and Product Management to align forecasts, capacity planning, business reviews, and product lifecycle initiatives
- Drive process standardization, CRM governance, and continuous improvement initiatives that enhance operational efficiency and customer experience
- Own Sales Incentive Plan (SIP) administration, including performance metrics, territory and crediting logic, payout validation, and reporting transparency
Skills
- Bachelor's degree in Business, Engineering, Data Analytics, or similar field
- 5+ years of experience in sales operations, forecasting, demand planning, sales enablement, or strategic account management ideally in industrial, electrical, engineering, or mission‑critical infrastructure sectors
- Advanced skills with BI tools (Power BI, Snowflake), Excel, SAP, and Salesforce CRM
- Experience working with Supply Chain, Operations, and Engineering in a manufacturing or engineered‑to‑order environment
- Strong analytical skills with experience in forecasting, reporting, and Excel Power Pivot and Power Query
- Ability to translate complex technical and operational information into clear, actionable insights
- Excellent communication, presentation, and cross‑functional collaboration skills
- Strong project management skills and ability to manage concurrent multiple initiatives
- Familiarity with various customer go-to-market strategies, such as iRep, Distributor, Valus Added Reller, integrators, and direct/end-user
- Strong understanding of UPS systems, switchgear, PDUs, and power distribution equipment
- Familiarity with long‑lead‑time electrical components and supply chain constraints; process‑driven mindset with strong attention to detail, structure, and continuous improvement
- Ability to influence cross‑functional teams without direct authority
- Experience in a global or matrixed organization and/or supporting mission-critical industries (data centers, hospitals, utilities, etc.) preferred
Benefits
- Bonus eligible
- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D – 100% employee paid up to maximums
- Short Term Disability – up to 26 weeks – Company paid
- Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
- Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
- Parental Leave – up to 6 weeks
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
- 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
- ABB provides 11 paid holidays.
- Salaried exempt positions are provided vacation under a permissive time away policy.
Company Overview
Company H1B Sponsorship