Note: The job is a remote job and is open to candidates in USA. LanceSoft, Inc. is recruiting for a Sales Operations Specialist role supporting sales order processing and inventory operations. The position manages the sales order lifecycle, reconciles billing activity, resolves pricing and inventory issues, supports reporting and period-end activities, and participates in system testing.
Responsibilities
- Responsible for sales order lifecycle management for all orders activity (US/OUS and Core/PSI)
- Conducts daily review of order-to-cash pipeline to ensure that kit-level inventory is properly transacted, and all salable component-level inventory is allocated prior to purchase order application
- Resolves all billing and delivery block issues related to pricing and batch discrepancies
- Continuous reconciliation of surgical case to case billing activity
- Processes all sales order adjustments resulting from internal and external sales order/invoice disputes
- Provides periodic reporting of area activity to ensure adequate visibility
- Supports critical period-end sales and field inventory activities
- Provides guidance to internal teams on resolving inventory variances
- Participates in User Acceptance Testing for system enhancements, as requested
- Performs other duties as assigned
Skills
- High school diploma or equivalent
- Minimum of 3 years of relevant professional experience (Business, Operations, Supply Chain, Customer Service and/or Hospital
- Ability to approach end customer and sales agent requests in a proactive and consultative manner
- Self-motivated; can work with minimal supervision remotely traveling to key customers
- High aptitude for problem solving and troubleshooting
- Exhibits professionalism, particularly when working cross-functionally
- Excellent communication and interpersonal skills
- Proficient with Microsoft systems (Excel and PowerPoint specifically)
- Bachelor's Degree preferred
- Experience with ERP systems, SAP preferred
Benefits
- Remote work
- Occasional remote work may be allowed
Company Overview
Company H1B Sponsorship