Note: The job is a remote job and is open to candidates in USA. Infosoft, Inc. is seeking a Sales Operations Analyst to support its commercial organization through sales systems administration, reporting, analytics, and cross-functional operational processes. The role maintains data integrity, supports Salesforce and other sales tools, prepares reports and dashboards, assists with onboarding and month-end activities, and identifies process improvements.
Responsibilities
- Set up new hires across multiple business systems and ensure appropriate system access
- Manage account alignment and maintain sales roster files
- Support Salesforce approval processes and user administration
- Maintain sales reports , dashboards , and key performance metrics
- Ensure data integrity across sales systems and reporting tools
- Prepare standard and ad hoc reports for Sales leadership
- Resolve case corrections and troubleshoot sales system-related issues
- Manage and follow up on CET support tickets
- Support month-end activities and partner with Finance on no-charge requests
- Track IT development projects and provide project status updates
- Update SM3 funnel presentation on a bi-weekly basis
- Identify process improvement opportunities and recommend operational enhancements
- Provide end-user support and training for sales tools and systems
- Collaborate with Sales, Finance, IT, and cross-functional stakeholders to support business operations
Skills
- Bachelor's degree in business, Finance, Analytics, Information Systems, or a related field, or equivalent experience in lieu of a degree, with 3 years of previous analytical experience including spreadsheets , database management systems, and word processing
- Experience supporting Sales Operations , Commercial Operations, or Business Operations
- Advanced Microsoft Excel skills
- Experience with Salesforce CRM
- Strong analytical and problem-solving skills
- Experience creating reports and dashboards
- Excellent organizational and communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Experience working cross-functionally with Sales, Finance, and IT
- Salesforce, Microsoft Excel, Power BI, Tableau, ServiceNow, Jira, SAP, Oracle (or similar ERP/CRM/reporting tools)
Benefits
- Remote work arrangement
- 12-month contract duration
Company Overview