Note: The job is a remote job and is open to candidates in USA. CarCutter is an AI-powered vehicle merchandising solution company seeking a Sales Manager, Performance & Operations to lead its US sales organization. The role manages a remote team of Account Executives and owns sales performance operations, including reporting, forecasting, pipeline discipline, territory productivity, coaching, and cross-functional collaboration.
Responsibilities
- Own the US sales performance scorecard and establish clear, measurable expectations for every AE
- Monitor key indicators including pipeline creation, coverage, conversion, opportunity aging, win rates, sales cycle, forecast accuracy and quota attainment
- Build and maintain clear dashboards providing visibility by AE, territory and funnel stage
- Identify performance risks early and diagnose whether gaps are driven by pipeline, conversion, activity, territory or execution
- Translate findings into clear corrective actions with owners, deadlines and measurable outcomes
- Maintain clear performance plans where required and ensure consistent follow-through
- Provide Sales leadership with a reliable view of performance, risks and actions
- Own the weekly operating rhythm of the US sales team
- Run structured 1:1s, pipeline reviews, forecast calls and performance meetings
- Maintain high standards of CRM hygiene and ensure pipeline data accurately reflects commercial reality
- Ensure sufficient pipeline coverage and identify future gaps before they affect results
- Monitor stalled opportunities, aging, stage progression and close-date movement
- Improve forecasting consistency and accuracy
- Build simple, repeatable processes that improve execution without creating unnecessary bureaucracy
- Report up to the VP of Sales and work closely together to ensure the best outcomes
- Review territory and account allocation across the US as needed
- Analyze territory productivity, whitespace and account coverage
- Ensure clear ownership of prospects, dealership groups and strategic accounts
- Help the team prioritize accounts and opportunities with the greatest commercial potential
- Identify capacity or coverage gaps and anticipate future hiring needs
- Help the team build clear outreach strategies and ensure they have everything they need to build and maintain their pipelines
- Manage and develop a remote team of experienced Account Executives
- Set clear expectations and hold team members accountable for delivering against them
- Coach AEs based on identified performance gaps using CRM data, pipeline analysis, call reviews and opportunity inspection
- Identify underperformance early and establish clear action plans
- Scale successful behaviors and best practices across the wider team
- Build a culture of accountability, transparency and continuous improvement
- Act as the operational owner of US Sales performance
- Partner with Revenue Operations on systems, reporting and CRM improvements while personally owning the day-to-day interpretation and application of sales data
- Work closely with Marketing on pipeline-generation initiatives, target accounts and campaign performance
- Collaborate with Customer Success on handoffs and expansion opportunities
- Work with Product to communicate market feedback, competitive insights and customer needs
- Support AEs on selected strategic opportunities where management involvement can materially improve the outcome
- Help structure account strategies, deal reviews and negotiations when required
Skills
- 5+ years of B2B sales experience, ideally in SaaS or technology
- 2+ years managing Account Executives or a similar quota-carrying sales team
- Experience managing a distributed or remote sales organization
- Strong analytical skills and experience diagnosing sales performance using CRM and funnel data
- Advanced comfort with CRM (Hubspot) reporting, spreadsheets and sales dashboards
- A strong understanding of pipeline coverage, funnel conversion and forecasting
- Experience building or managing sales scorecards and performance indicators
- Demonstrated ability to identify root causes behind underperformance and turn analysis into action
- Strong performance-management skills and the ability to hold experienced salespeople accountable
- Excellent CRM (Hubspot) and forecasting discipline
- Strong organizational skills and a bias toward follow-through
- Experience with B2B SaaS sales cycles involving multiple stakeholders
- Strong communication and cross-functional collaboration skills
- Automotive or automotive technology experience
- Experience in a fast-growing SaaS company or scale-up
- Experience using HubSpot, Salesforce, Looker, Power BI, Tableau or similar tools
- Experience working closely with Revenue Operations or Sales Operations
Benefits
- The opportunity to lead an established US sales team in one of CarCutter's largest markets.
- A leadership role combining people management, sales operations, analytics and performance management.
- Significant ownership and autonomy.
- A fast-growing international environment at the intersection of AI, SaaS and automotive technology.
- A performance-based variable compensation component.
- A fully remote position within the US.
Company Overview