Note: The job is a remote job and is open to candidates in USA. MoveSmart Rentals helps property owners lease rental properties through structured inquiries, demos, follow-ups, listings, showings, offers, and move-in support. The Sales Manager will lead a fully remote Account Manager team, driving sales execution, coaching, CRM discipline, performance accountability, hiring support, and continuous improvement using reporting and AI tools.
Responsibilities
- Lead and coach a team of remote Account Managers to hit weekly and monthly targets
- Drive daily execution: speed-to-lead, demos, follow-ups, CRM activity, pipeline movement, owner sign-ups, upsells, offers, and file progress
- Review call recordings, transcripts, CRM notes, tasks, follow-ups, and performance reports
- Run 1:1s, call coaching, pipeline reviews, and performance scorecards
- Hold Account Managers accountable for missed follow-ups, weak calls, low conversion, poor CRM discipline, and stalled files
- Coach the team on demos, objection handling, urgency, closing, upsells, offer presentation, and owner communication
- Handle underperformance properly: early warning metrics → coaching plan → PIP → decision
- Support hiring by helping evaluate Account Manager candidates and identify strong performers
- Improve team output using AI tools, reporting, call summaries, QA, and coaching insights
Skills
- Proven experience managing a fully remote sales team
- 8+ years total sales experience
- 4+ years sales management experience with real examples of improving team performance
- 2+ years managing a fully remote sales team
- Experience managing 8–15+ direct reports or similar scope
- Strong CRM, dashboard, and reporting discipline
- Confident, direct leader who holds standards without creating chaos
- Strong coaching ability based on real calls, real files, real data, and real results
- Comfortable managing inbound sales, follow-up, warm leads, upsells, and file movement
- Comfortable using AI tools in day-to-day sales management
- Advanced experience with CRMs and team-wide dashboards/reports
- Ability to work Eastern Time business hours
- Noise-cancelling headset
- Computer with 16GB RAM minimum
- Dual monitor setup + webcam
- 100 Mbps internet speed minimum
- Reliable, quiet remote work environment
Benefits
- Quarterly bonuses
Company Overview