Note: The job is a remote job and is open to candidates in USA. Eleni’s New York is a gourmet cookie company specializing in handmade, decorative cookies and cupcakes for retail, wholesale, corporate, and specialty customers. The Sales Manager will drive revenue growth, expand client accounts, develop sales strategies, manage relationships, secure new business, and coordinate with marketing and operations to meet sales targets.
Responsibilities
- Driving revenue growth and expanding Eleni’s New York’s presence across retail, wholesale, corporate, and specialty accounts
- Managing existing client relationships, identifying and securing new business opportunities, and developing sales strategies that align with brand standards and product positioning
- Prospecting and outreach, conducting sales presentations, negotiating contracts and pricing, forecasting and reporting performance, and collaborating with marketing and operations to support promotions, product launches, and seasonal campaigns
- Oversee account management activities such as order follow-up, issue resolution, and maintaining high levels of customer satisfaction
- Ensure orders are properly entered and communicated to the appropriate internal teams for fulfillment
Skills
- Demonstrated experience in sales management, account management, or business development, ideally in CPG
- Strong skills in prospecting, lead generation, and closing new business, with a track record of meeting or exceeding sales targets
- Ability to build and maintain long-term client relationships, including corporate, retail, and wholesale partners
- Proficiency in sales planning, pipeline management, and using CRM tools to track activities and results
- Excellent communication, presentation, and negotiation skills, with the ability to represent a premium brand professionally
- Strong organizational and time-management skills, with attention to detail in pricing, contracts, and order follow-through
- Collaborative mindset, able to partner effectively with marketing, operations, and production teams
- Learn and become proficient in our internal order-entry system
- Accurately enter customer orders into the internal system
- Review orders for accuracy, including products, quantities, pricing, and customer information
- Communicate with customers and internal team members regarding orders, changes, and follow-up needs
- Ensure orders are properly entered and communicated to the appropriate internal teams for fulfillment
Benefits
- Full-time Remote position
Company Overview