Note: The job is a remote job and is open to candidates in USA. Hartley Botanic is a supplier of luxury greenhouses and glasshouses serving customers in North America. The Sales Manager will lead, manage, and develop the remote West US Sales team, overseeing sales performance, customer experience, budgets, KPIs, strategic planning, and business growth.
Responsibilities
- Achievement of USA ‘West’ customer sales budgets, including sundry sales, and sales support
- Manage and achieve agreed KPI’s, including customer calls, site visits, and virtual visits
- Develop sales plans and strategies that align with corporate objectives and market growth
- Lead and optimize the sales and customer performance of a multi-location Sales team with a focus on growing the business in all regions, through all members of the team. Play a key part in supporting our customer focused sales approach
- Work closely with the board on setting annual customer sales budgets ensuring you have the right plans and resource to achieve
- Monitor market trends, competitor activities, and customer feedback to identify areas for improvement and adjust sales strategies accordingly
- Ensuring company process and policies are adhered to
- Continue the development of best practice across the Sales team, understanding the key points of sales process and be able to drive positive behaviours into the team
- Collaborate with the marketing team to develop effective sales and marketing campaigns
- Structured team meetings and colleague reviews and implementation. Leadership of team sales meetings plus daily, weekly and monthly 1:1 communication. This will include agreed actions and reviews as required
- Identify new business opportunities, potential customers, and strategic partnerships to expand the company's customer base and increase sales (EG: Garden centre partnerships, public structures, ‘local’ garden designers, architects etc.)
- Stay up to date with industry developments, emerging technologies, and best practices in sales management, applying relevant knowledge to drive continuous improvement
Skills
- Senior ‘remote' sales leadership experience in a luxury, high-value product environment
- Strong track record in luxury B2C sales environments with an expertise in understanding the customer journey and experience demanded by a customer with exacting requirements, a desire for knowledge and high-quality service. Our product is 100% ‘want based'
- Appropriate work from home experience and infrastructure
- Ability to travel multiple days per month, to spend ‘face time' with each of your team, as required and demanded by their performance, your understanding and to ensure you are continuously developing your team, with occasional travel to UK (Valid Passport Required)
- Experience and success in knowing how to develop a consistent sales pipeline, this is vital due to our longer gestation periods to ensure a consistent sales performance
- Strong leadership skills with the ability to motivate and develop a high-performing Sales team
- Excellent problem solving and organisation skills
- Strong sales-based IT knowledge and skills (Microsoft NAV or similar CRM and all Microsoft software experience)
- Self-motivated and adaptable in your approach. Outstanding interpersonal and negotiation skills. Confident in dealing with people at all levels of an organization·
- Strong business acumen and a deep understanding of sales processes and methodologies
- Strategic mindset with the ability to analyse team performance, market trends, identify opportunities, and formulate effective action and sales strategies
- Demonstrated success in achieving sales targets and driving profitable revenue growth
- A tenacious work attitude and a team focused mentality
- Experienced in managing a remote group of high-quality Sales Executives and Sales Support
- Must be able to recognize short falls within a team and address accordingly
- Must be able to compile data in a simple, clear and actionable way
- A luxury brand understanding, experience, mentality and approach
- Ability to thrive in a dynamic environment and adapt to changing priorities
- Based in the broader Mountain and Central time zones
Benefits
- Full Benefits
Company Overview