Note: The job is a remote job and is open to candidates in USA. Optum Home & Community Care is creating an integrated care model that addresses patients' physical, mental, and social needs across care settings. The Sales Implementation Manager leads the opening of new skilled nursing facilities, re-engages existing facilities, manages implementation milestones, and builds strong partner relationships while supporting compliance and membership growth.
Responsibilities
- Lead with purpose: Drive the implementation of new Skilled Nursing Facility accounts as determined by market leadership, ensuring partners feel supported and valued throughout the process
- Re-engage with empathy: Approach targeted Same Store homes with a solutions-oriented mindset, listening actively to overcome objections and rebuild trust
- Deliver on commitments: Meet established project timelines and permission-to-contact goals before opening and within 90 days post-effective date
- Collaborate effectively: Work closely with Sales Directors and Account Managers to achieve new business and re-engagement penetration goals, fostering a culture of teamwork and shared success
- Communicate with clarity: Ensure all stakeholders-internal and external-understand expectations, timelines, and next steps, reducing uncertainty and building confidence
- Champion compliance: Uphold CMS and UHC requirements while maintaining integrity and transparency in every interaction
- Adapt and problem-solve: Recognize challenges early and respond with creative, partner-focused solutions that strengthen relationships
- Own the experience: Manage all aspects of new SNF openings, from initial launch meetings to 30-, 60-, and 90-day check-ins, ensuring smooth transitions and positive outcomes
- Support growth: Provide timely data and insights to inform reporting and decision-making, contributing to continuous improvement
- Lead by example: Demonstrate resilience, professionalism, and emotional intelligence in every engagement, setting the tone for successful partnerships
Skills
- Ability to obtain and maintain health insurance licenses within 90 days of hire
- 3+ years combined experience in Account Management, Senior Living, Sales, Business Development, or Project Management
- Proficiency in Microsoft Suite
- Proven negotiation and relationship-building abilities
- Ability to work independently while fostering collaboration and trust within a team environment
- 2+ years in healthcare, with experience in Medicare, Medicaid Managed Care, or Health Insurance
- Salesforce experience
- Solid communication and presentation skills, with the ability to connect authentically with diverse audiences
- Exceptional project Management, time management and organizational skills
Benefits
- Flexible remote work for employees located in North or South Carolina
- A comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
- Development for other roles employees may be interested in
Company Overview
Company H1B Sponsorship