Note: The job is a remote job and is open to candidates in USA. Unimax helps organizations simplify the management of modern communications environments across platforms such as Microsoft Teams, Cisco, and Zoom. The Sales Engineer partners with Account Executives to discover customer needs, design and recommend solutions, lead technical evaluations and demonstrations, support proof-of-concept activities, and help customers make informed purchasing decisions.
Responsibilities
- Participate in discovery conversations to understand customer objectives, technical environments, operational pain points, buying drivers, and success criteria
- Design and recommend solution approaches that align Unimax capabilities with customer needs
- Deliver purposeful demonstrations, workshops, and solution presentations tailored to the customer, not generic harbor-tour demos
- Co-sell alongside Account Executives throughout the sales cycle and customer lifecycle
- Guide technical evaluations, broker proof-of-concept activities, validate requirements, document outcomes, and demonstrate business value
- Build trusted relationships with prospects, customers, channel partners, and internal stakeholders
- Meet with customers alongside Account Executives for periodic wellness checks, customer reviews, expansion discussions, and value conversations, typically one to two times per year per customer where appropriate
- Collaborate with Product Management and Engineering by sharing customer feedback, enhancement requests, competitive insights, and market observations
- Develop and improve demonstration environments, technical assets, training materials, and customer-facing content
- Represent Unimax at select trade shows, conferences, webinars, and customer-facing events, likely one to two events per year
Skills
- • Minimum of 3 years of experience in a customer-facing technical sales role such as Solutions Engineer, Sales Engineer, Solutions Consultant, Presales Engineer, or a highly similar role
- • Prior experience serving as the technical representative for a sales team and supporting quota-carrying sellers
- • Familiarity with Microsoft Teams, Cisco CUCM, Cisco Webex Calling, Zoom, or similar UC/collaboration platforms
- • Understanding of hybrid communication environments, especially in larger organizations with complex IT, telecom, UC, or collaboration estates
- • Practical examples of helping customers evaluate solutions, understand technical options, and make informed purchasing decisions
- • Strong spoken and written English communication skills
- • Comfortable working in a remote environment with frequent prospect, customer, partner, sales, and leadership conversations
- • Ability to navigate and influence Product, Engineering, Support, leadership, and partners to best serve Unimax customers
- • A professional communication style, sound judgment, and the confidence to represent Unimax directly with customers
- • Candidate will reside in the United States
- • The role is remote within the United States
- • Occasional travel may be required for customer meetings, partner events, and one to two industry events per year, such as Cisco Live or Microsoft Ignite
- • A college degree is not required if you have meaningful practical experience and strong proof of capability
- • Experience with the operational headaches of managing enterprise communications tool suites
- • Exposure to user provisioning, moves/adds/changes, phone number management, migrations, reporting, CDR/call detail reporting, call accounting, or related administration workflows
- • Experience working with resellers, integrators, channel partners, or enterprise IT organizations
- • Knowledge of UC management solutions, including CDR-oriented products such as Sentinel, is a plus
Benefits
- Compensation will include base pay plus a variable component tied to team success.
- 20% of compensation will be tied to the sales team's quota attainment.
- The role is remote within the United States.
Company Overview