Note: The job is a remote job and is open to candidates in USA. TrellisWare Technologies is a leader in wireless communications, known for its innovative culture and advanced technology. They are seeking a Sales Engineer to provide technical expertise through sales presentations, product demonstrations, and support for customers, while assisting the Business Development team in tailoring solutions to meet client needs.
Responsibilities
- Provides pre-sales, post-sales, and customer support for all TrellisWare product offerings both onsite and remotely
- Provides customers with custom tailored communications solutions for their specific systems
- Supports sales and business development leads in securing of new business; field troubleshooting of products and integrations; and trade show booth duty support
- Evaluate customer requirements and determine technical configurations and generate product quotations in coordination with sales management
- Craft and deliver technical presentations of TrellisWare offerings to new and existing customers
- Supports field demonstrations, product training, integration with 3rd party accessories (antennas, headsets, power sources, cameras, microphones, etc.), applications (voice, IP data, video, etc.) and product documentation. A strong emphasis on IP networking is a must
- Draft’s demonstration and application sample white papers as needed as well as assesses new accessories or applications capable of extending the effectiveness of company products
- Performs technical and integration support of sales pursuits, trade shows, customer demonstrations and field exercises, and documents both interesting field accomplishments as well as any observed anomalies
- Supports related product documentation throughout the product line
- Performs other duties as assigned
- Develops relationships with team members built on trust and respect
Skills
- Four-year technical degree or military related service experience equivalent
- At least 5+ years related experience in the market or technology segments identified
- Demonstrates track record in fielding and troubleshooting RF systems and networked communications products
- Knowledge of configuration, operation, and maintenance of tactical communication systems or TrellisWare products
- Experience in US Special Forces, US Military, and/or commercial specialty communications communities are highly desired
- Ability to travel 50-75%
- Strong understanding of IP data including addressing schemes, IP switches/router interface, gateway functionality, TCP/UDP protocols and the best methods for transfer over data pipe
- Understands the military communications markets and their deployment practices including USSOCOM, Army, Navy and Air Force as well other government agencies and the tactical communications products they use
- Demonstrates strong documentation skills and proficient with PC office applications
- Knowledge of electrical and mechanical integration for when customers decide they want to integrate radios into cars, or aircraft, or ships, etc
- Ability to understand complex communication and engineering concepts and explain them to customers in simple, understandable ways
- Demonstrates familiarity with the design, manufacturing, testing, and sales procedures for volume handheld and embedded radio products
- Demonstrates familiarity with wideband networked military and commercial communication products and government contracting
- Works independently, demonstrates initiative and interacts with a variety of engineering development teams, acquisition/procurement specialists and communications and/or networking product users
- Demonstrates professionalism in customer-facing field events
- Demonstrates analytical and problem-solving skills
- Demonstrates strong written and verbal communication skills
- Strong collaborative drive and interpersonal skills
- Strong initiative, proactive work ethic and prioritization skills
- Trustable judgement and analytical problem-solving skills
- Effective execution and decision making
- Champion of change and promotes innovation
- Strong written and verbal communication skills
- U.S. Citizenship
Company Overview