Note: The job is a remote job and is open to candidates in USA. RectorSeal manufactures and distributes mechanical products for the HVAC, electrical, and plumbing industries. The Sales Development Representative will engage customers by phone to generate leads, close sales, build relationships, provide product training, and execute targeted sales strategies. The role also involves collaborating with sales leadership, monitoring performance, and adapting strategies to improve results.
Responsibilities
- Engage directly with customers to generate leads and close sales over the phone
- Communicate RectorSeal’s value proposition effectively, ensuring customers understand the benefits of our products
- Provide personalized service to build and maintain strong relationships with a diverse customer base, turning "long tail" customers into significant accounts
- Participate in a scalable training process centered around product knowledge, industry insights, and sales techniques
- Continuously improve sales skills and product knowledge to effectively engage customers and close sales
- Execute targeted sales strategies that align with RectorSeal’s sales territories, in coordination with the Outside Sales team
- Utilize conversation guides and sales tools to facilitate productive, conversion-driven interactions with customers, including distributors and contractors
- Educate customers about new product launches, promotions, company acquisitions, rebranding efforts, and solution-oriented messaging
- Utilize cross-sell recommendations, historical sales data, and records of past customer interactions to personalize outreach and enhance sales effectiveness
- Collaborate periodically with manufacturer rep principals and Regional Sales leadership to ensure alignment within the sales process
- Adapt sales strategies based on performance data, customer feedback, and market trends to enhance efficiency and outcomes
- Track sales performance against goals and provide regular reports to management
- Implement adjustments to strategies as needed to meet or exceed targets
Skills
- Bachelor's Degree or experience in Business, Marketing, Sales, Communications, or a related field
- A minimum of 2-3 years of experience in sales, with a significant portion of that time spent in inside sales or a related area
- Proven track record of successfully achieving sales targets and building customer relationships
- Familiarity with CRM systems, sales automation tools, and data analysis platforms
- Strong communication skills, both verbal and written, with the ability to effectively convey RectorSeal's value proposition
- Experience with the latest sales technologies and platforms, including CRM software, sales automation tools, and e-commerce systems
- Highly motivated, with a drive to exceed targets and achieve personal and team goals
- Strategic thinker, with a knack for identifying opportunities for growth and efficiency improvements
- Solution-oriented, with the ability to resolve challenges creatively and effectively
- Adaptable and flexible, with a willingness to embrace change and continuously improve
- Caring and empathetic, with genuine interest in understanding and addressing customer needs and concerns
- Must reside in the Continental US
- Capability to travel up to 10%, including some overnight trips within the Domestic US
- The employee will be required to read, communicate verbally and/or in written form, remember and analyze certain information, and remember and understand certain instructions or guidelines
- While performing the duties of this job, the employee may be required to stand, walk, and sit
- The employee is frequently required to use hands and fingers to type, touch, handle, feel, and to reach with hands and arms
- The employee must be able to occasionally lift and or move up to 25lbs
- This position requires computer use
- Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and ability to adjust focus
- Experience in the building products industry preferred, particularly in HVAC, electrical, and/or plumbing
Benefits
- An ESOP
- 401(k)
- Comprehensive medical, dental and vision plans
- Pension
- Life insurance
- Paid time off program with paid holidays
- Various wellness programs
Company Overview