Note: The job is a remote job and is open to candidates in USA. Cypress HCM is seeking a Sales Development Representative to grow its luxury property supply portfolio across North America. The role focuses on identifying and engaging qualified luxury property owners, managing outbound and inbound leads, and connecting prospects with the Supply Acquisition team for property onboarding.
Responsibilities
- Prospect for new hosts using criteria and a framework for our ideal customer profile (ICP), leveraging provided and self-sourced lead databases
- Execute outbound outreach through cold calling, email campaigns, LinkedIn / ZoomInfo and social media channels to engage premium property owners across the NAMER region
- Qualify inbound and outbound leads by assessing prospect intent and verifying that properties meet home standards
- Schedule and coordinate meetings between qualified prospects and the Supply Acquisition team to facilitate property onboarding
- Maintain accurate and up-to-date records of leads, activities, and pipeline stages in the CRM
- Track real estate trends across key North American markets to continuously refine prospecting strategies
Skills
- Prior experience in a sales, business development, or outbound prospecting role — ideally within travel, hospitality, luxury real estate, or a related industry
- Demonstrated ability to manage a high-volume outbound pipeline across multiple channels (email, phone, LinkedIn)
- Familiarity with CRM platforms (e.g., Salesforce, HubSpot) and outreach tools (e.g., ZoomInfo, Outreach, SalesLoft)
- Comfortable working across North American time zones
- Self-motivated, detail-oriented, and able to thrive in a fast-paced, remote-first environment
- Excellent written and verbal communication skills
- Strong proficiency with CRM software and lead management tools
- Comfort with outreach and scheduling platforms
- Ability to manage and prioritize a high-volume lead pipeline
- Consultative selling approach with curiosity and active listening skills
- Deep familiarity with the North American luxury real estate landscape is a plus
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