Note: The job is a remote job and is open to candidates in USA. MS SHIFT is an enterprise SaaS company serving hospitality and enterprise properties worldwide. The Sales Development Representative will identify and qualify prospective customers, conduct outbound calls and email campaigns, schedule software demonstrations, maintain CRM records, and support the sales team in building a strong pipeline.
Responsibilities
- Generate qualified sales opportunities through outbound prospecting
- Cold call hotels, resorts, casinos, and enterprise organizations
- Research decision makers using LinkedIn, Salesforce, ZoomInfo, and other tools
- Send personalized email campaigns and follow-up communications
- Qualify inbound and outbound leads
- Schedule product demonstrations for Account Executives
- Maintain accurate CRM records
- Meet daily activity goals for calls, emails, and meetings booked
- Work closely with Marketing and Customer Success teams
- Attend weekly sales meetings and training sessions
- Learn MS SHIFT products and communicate value effectively
- 80–120 outbound calls
- 40–60 personalized emails
- LinkedIn outreach
- CRM updates
- Follow-up with existing prospects
- Book qualified software demonstrations
- Maintain a healthy sales pipeline
- Become proficient with the MS SHIFT platform
- Consistently achieve outbound activity goals
- Build a strong pipeline of qualified opportunities
- Schedule high-quality software demonstrations
- Collaborate effectively with Account Executives and management
- Contribute to the company's revenue growth
Skills
- • Strong communication and interpersonal skills
- • Comfortable making outbound cold calls
- • Excellent organizational skills
- • Self-motivated and competitive
- • Ability to handle rejection professionally
- • Experience using CRM systems (Salesforce preferred)
- • Microsoft Office and Google Workspace proficiency
- • 1–3 years of SDR, BDR, inside sales, or hospitality sales experience preferred
- • Hospitality technology experience is a plus but not required
- • SaaS sales
- • Hospitality industry
- • Hotel technology
- • Security technology
- • Enterprise software
- • B2B sales
Benefits
- Uncapped commission plan
- Monthly performance bonuses
- Career advancement opportunities
- Medical, Dental & Vision Insurance
- Paid Time Off (PTO)
- Paid Holidays
- 401(k) (if applicable)
- Ongoing sales training
- Professional development
- Modern office environment
- Company events and team activities
Company Overview