Note: The job is a remote job and is open to candidates in USA. International Citizens Insurance is an international insurance broker specializing in health, travel, life, and expatriate insurance solutions. The Sales Development Representative will generate and qualify sales opportunities through outbound outreach, maintain CRM records, collaborate on qualified-lead handoffs, and participate in training and development toward advancement in the sales organization.
Responsibilities
- Proactively engage prospects through outbound calls, emails, and text outreach to generate and qualify new opportunities
- Re-engage existing leads and contacts through structured call and follow-up campaigns
- Build trust and deliver a professional, high-quality customer experience on every interaction
- Accurately track all activity, leads, and opportunities in the CRM
- Collaborate closely with Sales and internal partners to ensure seamless handoff of qualified opportunities
- Maintain strong product knowledge across plans, offerings, and processes
- Participate in structured training, coaching, and performance development programs
Skills
- Experience in outbound prospecting, lead qualification, and phone-based sales
- Strong verbal and written communication skills
- Confident, professional phone presence
- Highly organized with strong attention to detail
- Self-motivated, reliable, and performance-driven
- Solutions-oriented mindset with the ability to thrive under pressure
- Ability to work independently while contributing to a team environment
- Proven success in fast-paced, customer-focused roles
- Massachusetts Life & Health License (Company-sponsored licensing and training provided for those not yet licensed)
Benefits
- 100% Employer-paid health insurance
- 401(k) with company match
- Voluntary disability and life insurance
- Flexible remote or hybrid work options (Office in Hingham, MA)
- Generous paid time-off
- Structured onboarding, licensing support, and career development program
Company Overview