Note: The job is a remote job and is open to candidates in USA. Savvas Learning Company is a global education company that develops learning solutions for educators and K-12 students. The Sales Development Representative will qualify leads, identify customer needs, create qualified opportunities for supplemental SaaS solutions, and collaborate with Sales, Marketing, and Product. The role also supports campaigns, maintains Salesforce records, and meets communication and qualification goals.
Responsibilities
- Execute outbound communication to new and existing customers
- Identify customer pain points and needs through initial discovery discussions
- Qualify interest/viability of potential customers for Savvas supplemental solutions and services
- Connect qualified leads to direct sales partner for additional discovery and presentation
- Provide initial customer follow up, including call/meeting scheduling or product demonstrations
- Assist with state, regional, or district specific campaigns
- Increase local school to school awareness of SaaS (Software as a Service) supplemental solutions to support curriculum adoptions
- Update and maintain customer contact information in Salesforce.com
- Provide detailed notes on all outbound and inbound activity in Salesforce.com including actions taken and next steps for consistent handoff to sales
- Conduct discussions with prospects and existing customers over the phone to identify and qualify opportunities
- Achieve monthly communication metrics and qualification goals
- Conduct personal research to stay informed of the education landscape and grow knowledge and understanding of new market trends
Skills
- Bachelor's Degree or equivalent experience
- At least 1+ year of educational experience; prospecting, sales, tech support, customer service, school district experience, or related educational experience
- At least 1+ year of experience using a CRM/Customer Relationship Management tool
- Proficient using Google Suite or Microsoft Office, PC/Mac, and Internet experience
- Excellent written and verbal communication skills
- Goal orientated, ambitious, creative, self-motivated, persistent, customer focused
- Self-starter with highly developed interpersonal and organizational skills
- This is a work from home position, with work hours based on a given territory assignment. Travel may be required for occasional company or departmental-based meetings
Benefits
- Work from home position
- This role may also be eligible for bonus or incentive compensation.
- Medical
- Dental
- Vision
- Vacation time and 10 paid holidays.
- Sick time and leave programs.
- 401(k) match and immediate vesting.
- Wellness programs, including resources and support to promote overall well-being and a healthy work-life balance.
- Discounted gym memberships
- Pet insurance
- Tuition reimbursement
- Commuter benefits
- Volunteer opportunities
- Opportunities for professional growth
Company Overview